fix problems on Aqua NManager [iphone]

—— Run into issues on Aqua NManager? Get help pending when official support gets back to you!

Aqua nManager

Info:

company: CDNetworks Co., Ltd.

: http://www.cdnetworks.com

Chat with our AI-based Aqua nManager Support

🛠️ Common Aqua nManager Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Aqua nManager freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the Aqua nManager app. 2. Restart your iPhone to clear any t... ⇲

video playback does not work

Fix: 1. Check if the video format is supported by Aqua nManager. If not, try converting the video to a compatible format. 2. Clear the app's cach... ⇲

Network issue

streaming issues

Fix: 1. Check your internet connection speed using a speed test app. If the speed is low, consider switching to a different network or contacting... ⇲

frequent disconnections

Fix: 1. Check your Wi-Fi connection and ensure it is stable. If using cellular data, ensure you have a strong signal. 2. Restart your router if y... ⇲

no offline playback without Wi-Fi

Fix: 1. Check if the app has an option to download content for offline viewing. If available, download the content while connected to Wi-Fi. 2. E... ⇲

Compatibility issue

AirPlay not functioning

Fix: 1. Ensure that both your iPhone and the AirPlay device (like Apple TV) are connected to the same Wi-Fi network. 2. Restart both your iPhone... ⇲

Downloads issue

downloads fail

Fix: 1. Check your available storage on the iPhone by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary files o... ⇲

background downloads reset

Fix: 1. Ensure that the app has permission to run in the background by going to Settings > Aqua nManager > Background App Refresh and enabling it... ⇲

Crashes issue

Aqua nManager crashes when skipping

Fix: 1. Ensure that your iPhone is running the latest version of iOS by checking Settings > General > Software Update. 2. Clear the app's cache b... ⇲

Video issue

video rotation not supported

Fix: 1. Check if the rotation lock is enabled on your iPhone by swiping down from the top-right corner to access the Control Center and ensuring... ⇲

UI issue

inaccessible lecture list

Fix: 1. Restart the app and check if the lecture list loads properly. 2. Ensure you have a stable internet connection, as the list may require on... ⇲

inability to use split screen effectively

Fix: 1. Ensure that your iPhone supports split screen functionality (iPad devices primarily). If using an iPhone, consider using Picture-in-Pictu... ⇲

Slow issue

poor app performance

Fix: 1. Close any unnecessary apps running in the background to free up resources. 2. Restart your iPhone to clear any temporary performance issu... ⇲

Messages issue

messages prevent app usage

Fix: 1. Check the app's notification settings in your iPhone settings and adjust them to minimize interruptions. 2. If the messages are from with... ⇲

Updates issue