fix problems on GotPrint [iphone]

—— Run into issues on GotPrint? Get help pending when official support gets back to you!

GotPrint

Info:

company: Printograph Inc.

: https://www.gotprint.com/resources/gp-mobile-app.html

: www.gotprint.com

Chat with our AI-based GotPrint Support

🛠️ Common GotPrint Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GotPrint crashes during editing

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

limited font options

Fix: 1. Explore third-party font apps available on the App Store. Apps like 'AnyFont' or 'Font Diner' allow you to install additional fonts that... ⇲

Glitches issue

glitches during login

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Clear the app's ca... ⇲

Freezing issue

GotPrint freezes on initialization

Fix: 1. Force close the app by double-tapping the Home button (or swiping up from the bottom of the screen) and swiping GotPrint off the screen.... ⇲

UI issue

text box moves off screen

Fix: 1. When editing, ensure you are using pinch-to-zoom gestures to adjust the view of your design. This can help you reposition text boxes accu... ⇲

design features are difficult to use

Fix: 1. Take advantage of any tutorials or help sections within the app to familiarize yourself with the design tools. 2. Experiment with the fe... ⇲

Crashes issue

GotPrint exits unexpectedly

Fix: 1. Make sure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unnec... ⇲

Search issue

no magnets listed

Fix: 1. Check if the app is updated to the latest version, as new products may be added in updates. 2. Try searching for magnets in the app's se... ⇲

Bugs issue

low print quality

Fix: 1. Ensure that the images you are uploading are of high resolution (at least 300 DPI) to maintain print quality. 2. Check the print setting... ⇲

Syncing issue

incomplete order tracking

Fix: 1. Check the app for any updates that may improve order tracking features. 2. Ensure you are logged into the correct account associated wit... ⇲

Installation issue

requires reinstallation to log in

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, selecting GotPrint, and choosing 'Offload App'. This can help reso... ⇲

Support issue