fix problems on Francesca's [iphone]

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francesca's - Women's Boutique
Info:
company: Francesca's Services Corporation
: https://www.francescas.com/contact-us
: www.francescas.com
Chat with our AI-based francesca's Support
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Bugs issue

Items reappear in cart after removal

Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can refresh the cart and resolve the issue of it... ⇲

Prices differ between app and website

Fix: 1. Refresh the app: Close and reopen the app to ensure you are viewing the most current prices. 2. Check for app updates: Go to the App Stor... ⇲

Sold out items still displayed

Fix: 1. Clear app cache: Offloading the app can help remove outdated data, including sold-out items. 2. Update the app: Ensure you have the lates... ⇲
 
Search issue

Inconsistent search results

Fix: 1. Use specific keywords: When searching, try to use more specific keywords or phrases to yield better results. 2. Clear app cache: Offloadi... ⇲

Certain categories show no results

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a weak connection can lead to no results being displayed... ⇲
 
Account issue

Cannot create user accounts

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as a weak connection can prevent account creation. 2. Restart th... ⇲
 
UI issue

No option to view all items in categories

Fix: 1. Navigate through subcategories: Sometimes, items are organized in subcategories. Explore these to find more items. 2. Clear app cache: Of... ⇲

No wishlist access

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the app, as wishlist functionality may be included i... ⇲

francesca's redirects to website

Fix: 1. Check app settings: Look for any settings within the app that may control whether it redirects to the website. Adjust these settings if a... ⇲

Under construction message persists

Fix: 1. Restart the app: Close the app completely and reopen it to see if the message persists. 2. Clear app cache: Offloading the app can help r... ⇲
 
Login issue

Cannot log into user profile

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password'... ⇲
 
Slow issue

francesca's navigation is slow

Fix: 1. Restart the app: Close the app completely and reopen it to see if performance improves. 2. Free up storage space: Check your device stora... ⇲
 
Loading issue

francesca's fails to load pages

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that... ⇲
 
Glitches issue

Glitches when adding/removing items

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Clear app cache: Offloading the app can help r... ⇲
 
Customization issue

francesca's lacks essential functionalities

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the app, as updates may introduce new functionalitie... ⇲
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 what users are saying
Good experience
83.2%

Bad experience
12.0%

Neutral
4.9%

~ from our NLP analysis of 803 combined software ratings.

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 Private Data francesca's collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics