fix problems on Illiana FCU [iphone]

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—— Run into issues on Illiana FCU ? Get help pending when official support gets back to you!

Illiana FCU Mobile
Info:
company: Illiana Financial Credit Union
: https://www.illiana.org/about/connect-with-us/contact
: www.illiana.org
Chat with our AI-based Illiana FCU Support
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UI issue

Cannot highlight and copy confirmation numbers

Fix: Take a screenshot of the confirmation number. On an iPhone, press the Side Button and the Volume Up button simultaneously. You can then acce... ⇲

No mobile deposit icon

Fix: Verify that your account is eligible for mobile deposits. Some accounts may not have this feature enabled. Check your account settings or te... ⇲
 
Features issue

Mobile check cashing removed

Fix: Check the app's update notes or the official website for any announcements regarding the removal of mobile check cashing. Sometimes features... ⇲

Limited functionality

Fix: Explore the app's settings and features thoroughly. Sometimes, functionalities are hidden in menus or require specific account types to be a... ⇲
 
Login issue

Frequent login validation issues

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. A weak connectio... ⇲

Inability to create a login

Fix: Ensure you are using the correct information to create a login. Double-check your email address and any required personal information. If yo... ⇲
 
Updates issue

Outdated compared to competitors

Fix: Regularly check for app updates in the App Store. Keeping the app updated can help improve functionality and user experience. OR Provide... ⇲
 
Support issue

Tellers unresponsive by phone

Fix: Try calling during different hours, as call volume may vary. Early mornings or late afternoons may have shorter wait times. OR If phone s... ⇲
 
Payments issue

Cost to pay bills

Fix: Review the app's bill payment options to see if there are any free alternatives. Some banks offer free bill pay services through their app o... ⇲
 
Account issue

Inability to access account after app launch

Fix: Check your internet connection to ensure it is stable. If the app fails to load, try restarting your device to refresh the system. OR If... ⇲
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 what users are saying
Good experience
94.8%

Bad experience
2.7%

Neutral
2.5%

~ from our NLP analysis of 1,196 combined software ratings.

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 Private Data Illiana FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics