fix problems on PaperKarma [iphone]

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—— Run into issues on PaperKarma? Get help pending when official support gets back to you!

PaperKarma - Stop Junk Mail
Info:
company: JET Internet LLC
: https://www.papekarma.com/faq
: www.paperkarma.com
Chat with our AI-based PaperKarma Support
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Bugs issue

OCR feature for catalog scanning is inaccurate

Fix: Ensure that the lighting is adequate when scanning catalogs. Use natural light or a well-lit area to improve the accuracy of the OCR feature... ⇲

Inconsistent results from photo submissions

Fix: When submitting photos, ensure that they are clear and well-lit. Avoid shadows and ensure that the entire mailer is visible in the frame. Th... ⇲

PaperKarma fails to recognize mailers correctly

Fix: When submitting mailers, ensure that they are not crumpled or damaged, as this can affect recognition. Try to submit photos of the mailers i... ⇲

Frequent bugs and usability issues after updates

Fix: After an update, clear the app's cache if possible. This can help resolve any lingering issues from the previous version. You can also resta... ⇲
 
UI issue

PaperKarma interface has poor color contrast

Fix: Adjust your device's display settings to enhance visibility. You can increase the contrast or enable accessibility features such as 'Increas... ⇲
 
Privacy issue

New junk mail continues to arrive despite unsubscribing

Fix: Keep a record of the mailers you have unsubscribed from and monitor your mail for any recurring ones. If you notice that certain mailers con... ⇲

Ineffective against certain persistent junk mailers

Fix: For mailers that the app struggles with, consider manually unsubscribing from them directly through their websites. This can often be more e... ⇲
 
Support issue

Pending requests remain unresolved for extended periods

Fix: Regularly check the status of your pending requests in the app. If you notice that requests are taking too long, consider resubmitting them... ⇲

Limited customer support options

Fix: Utilize any available FAQs or help sections within the app to find answers to common questions. This can often provide quick solutions witho... ⇲
 
Crashes issue

PaperKarma crashes or becomes unresponsive

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them. Additionally, try res... ⇲
 
Account issue

Difficulties with account recovery and password reset

Fix: When attempting to recover your account or reset your password, ensure that you are using the correct email address associated with your acc... ⇲
 
Payments issue

Subscription cost is perceived as high for value provided

Fix: Evaluate your usage of the app and determine if you are utilizing all its features. If not, consider downgrading to a less expensive plan or... ⇲

No clear communication of costs upfront

Fix: Before subscribing, carefully read the app's description and any available user reviews to get a sense of the costs involved. Look for any t... ⇲
 
Compatibility issue

PaperKarma does not function properly on all devices

Fix: Check the app's compatibility with your device model and iOS version. Ensure that your device meets the minimum requirements for the app to... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.6%

Bad experience
11.2%

Neutral
3.1%

~ from our NLP analysis of 1,050 combined software ratings.

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 Private Data PaperKarma collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Unsubscribes: $3.99 Unlimited unsubscribes.
  2. Unlimited Unsubscribes: $24.99 Unlimited Unsubscribes
  3. Unlimited Unsubscribes: $15.99 Unlimited Unsubscribes - 6 Month Plan
  4. Lifetime Plan: $59.99 Unlimited Unsubscribes - Lifetime Plan