fix problems on Zulily [iphone]

—— Run into issues on Zulily? Get help pending when official support gets back to you!

Zulily

Info:

company: Beyond, Inc. (App)

: http://help.zulily.com/zulilyhelp/s/article/Zulily-Customer-Care-Contact-Information-zly

: www.zulily.com

Chat with our AI-based Zulily Support

🛠️ Common Zulily Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Shipping times are often long

Fix: Check the estimated delivery date provided at checkout. If the date has passed, use the order tracking feature in the app to see the current... ⇲

Difficulties with order tracking

Fix: Ensure that you are logged into your Zulily account and navigate to 'My Orders' to view tracking information. If the tracking link is not wo... ⇲

Support issue

Limited customer service responsiveness

Fix: Try using the in-app chat feature if available, as it may provide quicker responses than email. Be clear and concise in your inquiries to fa... ⇲

No return policy for items

Fix: Before purchasing, carefully read the product descriptions and reviews to ensure you are confident in your choice, as returns may not be an... ⇲

Inconsistent product quality

Fix: Read customer reviews and ratings for each product before purchasing to gauge quality. Look for items with higher ratings and more reviews f... ⇲

Lack of communication regarding order status

Fix: Regularly check the 'My Orders' section in the app for updates on your order status. Enable push notifications in the app settings to receiv... ⇲

Items may arrive damaged

Fix: Inspect your items upon arrival and take photos of any damage. Use the app to report the issue immediately, as this may expedite any resolut... ⇲

Crashes issue

Zulily crashes frequently

Fix: Ensure that your app is updated to the latest version by checking the App Store for updates. If the app continues to crash, try uninstalling... ⇲

UI issue

Issues with favoriting items

Fix: Log out of your account and log back in to refresh your session. This can sometimes resolve issues with the app not saving your favorites.... ⇲

Payments issue

Refunds only issued as store credit

Fix: Before making a purchase, consider if you are comfortable with store credit as a refund option. This can help you make informed decisions ab... ⇲

Misleading pricing on some products

Fix: Always check the final price at checkout, including any shipping fees or taxes, to ensure you are aware of the total cost before completing... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.6%

Neutral

1.7%

Bad experience

0.7%

~ from our NLP analysis of 726,384 combined software ratings.

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Private Data Zulily collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics