fix problems on InfantRisk HCP [iphone]

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—— Run into issues on InfantRisk HCP? Get help pending when official support gets back to you!

InfantRisk HCP
Info:
company: Texas Tech University Health Sciences Center
: https://www.infantrisk.com/infantrisk-center-products
: www.infantrisk.com
Chat with our AI-based InfantRisk HCP Support
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Search issue

Search functionality is limited

Fix: 1. Use Specific Keywords: When searching, try using more specific terms or phrases related to the drug or information you are looking for. T... ⇲

Error messages during drug searches

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can lead to error messages during searches.... ⇲
 
Payments issue

Subscription model not clearly communicated

Fix: 1. Review App Settings: Check the app settings or account section for any information regarding subscription details, pricing, and renewal o... ⇲

Renewal process fails

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > [Your Name] > Payment & Shippin... ⇲

High price for limited functionality

Fix: 1. Explore Alternatives: Research and consider using alternative apps that offer similar functionality at a lower price point. Look for user... ⇲

Identical to cheaper alternatives

Fix: 1. Compare Features: Create a list comparing the features of this app with cheaper alternatives to determine if the additional cost is justi... ⇲
 
Login issue

InfantRisk HCP does not recognize user login

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password. Look for a 'Forgot Password?' link on the login screen... ⇲
 
Screen issue

Blank screen when searching for drugs

Fix: 1. Restart the App: Close the app completely and reopen it to see if the issue resolves itself. 2. Clear App Cache: Go to Settings > General... ⇲
 
Updates issue

No updates since initial release

Fix: 1. Check for Updates: Regularly check the App Store for any updates to the app. Go to the App Store, tap on your profile icon, and scroll to... ⇲
 
Bugs issue

Inaccurate information

Fix: 1. Cross-Reference Information: If you find information that seems inaccurate, cross-reference it with other reputable medical sources or da... ⇲

Lack of information on milk supply effects

Fix: 1. Use External Resources: While the app may lack this information, consider using reputable websites or forums dedicated to breastfeeding a... ⇲
 
Crashes issue

InfantRisk HCP does not open

Fix: 1. Restart Your Device: Sometimes, a device restart can resolve issues with apps not opening. Hold down the power button and slide to power... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.0%

Bad experience
14.0%

Neutral
0.0%

~ from our NLP analysis of 43 combined software ratings.

 Switch to these Alternatives:
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 Private Data InfantRisk HCP collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. InfantRisk Annual Subscription: $9.99 Annual subscription for continued access to the InfantRisk Center information.