fix problems on Miles & More [iphone]

​

—— Run into issues on Miles & More? Get help pending when official support gets back to you!

Miles & More
Info:
company: Miles & More GmbH
: http://www.miles-and-more.com
Chat with our AI-based Miles & More Support
   Hello! How can I assist you?  

characters left:
 
UI issue
Miles & More redirects to website for many functions

Fix: 1. Check if the app has a settings option to enable or disable web redirects. If available, toggle this setting to see if it improves functi... ⇲
User interface is difficult to navigate

Fix: 1. Spend some time exploring the app to familiarize yourself with its layout. 2. Look for a help or tutorial section within the app that may... ⇲
 
Login issue
Frequent login issues and password resets

Fix: 1. Ensure you are entering the correct username and password. Use the 'Show Password' feature to verify. 2. If you frequently forget your pa... ⇲
Miles & More keeps logging users out

Fix: 1. Ensure that you are not using a VPN or proxy that may be causing security issues with the app. 2. Check your app settings to see if there... ⇲
Miles & More does not remember login credentials properly

Fix: 1. Ensure that you have the 'Remember Me' option selected during login. 2. Check your iPhone settings to ensure that the app has permission... ⇲
 
Bugs issue
Mileage calculator often returns errors

Fix: 1. Double-check the input data for the mileage calculator to ensure all fields are filled out correctly. 2. Restart the app to clear any tem... ⇲
 
Crashes issue
Miles & More crashes and glitches frequently

Fix: 1. Update the app to the latest version to ensure you have the most stable release. 2. Restart your iPhone to clear any temporary issues tha... ⇲
 
Slow issue
Slow loading times

Fix: 1. Check your internet connection; switch between Wi-Fi and mobile data to see if loading times improve. 2. Clear the app's cache by going t... ⇲
 
Features issue
Inability to request mileage credit for past travel

Fix: 1. Check if the app has a specific section for requesting mileage credit. If not, use the website to submit your request. 2. Keep a record o... ⇲
Miles & More lacks basic functionality for booking and modifying flights

Fix: 1. Use the website for booking and modifying flights, as it may have more comprehensive features than the app. 2. Familiarize yourself with... ⇲
 
Compatibility issue
Limited integration with Miles & More Credit Cards

Fix: 1. Check the app settings to see if there are any options to link your Miles & More Credit Card. 2. Use the website for any functions that r... ⇲
 
Ads issue
New layout prioritizes advertisements over user information

Fix: 1. Look for any settings within the app that allow you to customize your view or minimize advertisements. 2. Provide feedback through the ap... ⇲
 
Updates issue
Delayed updates on mileage

Fix: 1. Regularly check the app for updates, as mileage updates may be processed in batches. 2. Keep a record of your mileage transactions to tra... ⇲
 
Support issue
Customer service is unresponsive

Fix: 1. Try reaching out to customer service through different channels, such as social media or email, to see if you receive a quicker response.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.9%

Bad experience
8.3%

Neutral
3.8%

~ from our NLP analysis of 1,444 combined software ratings.

 Switch to these Alternatives:
Star Alliance
FlyNet
Uptrip - Flight Rewards
HandyParken München
BahnBonus
Austrian
LOT Polish Airlines
Lufthansa
SWISS
Condor Airlines

 Private Data Miles & More collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics