fix problems on Astra Jigsaw HD [iphone]

—— Run into issues on Astra Jigsaw HD? Get help pending when official support gets back to you!

Astra Jigsaw HD

Info:

company: Lena Pankratova

: http://www.lenagames.com/support.php

: www.lenagames.com

Chat with our AI-based Astra Jigsaw HD Support

🛠️ Common Astra Jigsaw HD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Images imported are distorted if they don’t fit the defined ratio

Fix: To avoid distortion when importing images, ensure that the images you are using match the aspect ratio required by Astra Jigsaw HD. You can... ⇲

Background setting does not hold on new devices

Fix: If the background setting does not hold, try resetting the app settings. Go to the app settings, look for an option to reset or restore defa... ⇲

Customization issue

No option to delete multiple puzzles at once

Fix: As a workaround, you can delete puzzles one by one. To do this, go to your puzzle library, select a puzzle, and look for a delete option. Wh... ⇲

UI issue

Some pictures are too busy

Fix: If you find that some pictures are too busy for jigsaw puzzles, consider using simpler images. You can search for images with less detail or... ⇲

Viewing size cannot be increased for better detail

Fix: If the viewing size cannot be increased, try zooming in on the image using pinch-to-zoom gestures if the app supports it. This can help you... ⇲

Updates issue

Long time between updates

Fix: While waiting for updates, you can explore other puzzle apps that may offer more frequent updates or new content. This can provide you with... ⇲

Limited new puzzle packs released

Fix: To enhance your puzzle experience, consider creating your own puzzle packs using personal images or photos. This can be a fun way to customi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.7%

Bad experience

5.6%

Neutral

1.7%

~ from our NLP analysis of 178 combined software ratings.

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Private Data Astra Jigsaw HD collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.

Cost of Subscriptions

USA Collection (100 jigsaws): $3.99 100 best USA sceneries
My Favorite Things Collection (100 jigsaws): $3.99 100 lovely things created by nature and the human
Tropical Collection (100 jigsaws): $3.99 100 magnificent tropical sceneries
Landmarks Collection (100 jigsaws): $3.99 100 most lovely landmarks on Earth
Europe Tour Collection (100 jigsaws): $3.99 100 Old Europe landmarks
Xmas (25 jigsaws): $0.99 25 xmas themes
France and UK Collection (100 jigsaws): $3.99 100 best France and UK landmarks
Americas Collection (100 jigsaws): $3.99 100 jigsaw puzzles with the sceneries of South and Central Americas.
Italy and Spain Collection (100 jigsaws): $3.99 100 best Italy and Spain landmarks
Autumn Colors Collection (30 jigsaws): $0.99 30 jigsaw puzzles with the autumn sceneries