fix problems on Wescom Credit Union [iphone]

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—— Run into issues on Wescom Credit Union ? Get help pending when official support gets back to you!

Wescom Credit Union Mobile
Info:
company: Wescom Central Credit Union
: http://www.wescom.org
: www.wescom.org
Chat with our AI-based Wescom Credit Union Support
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Bugs issue

Snap Deposit feature is unreliable

Fix: 1. Ensure you are using the Snap Deposit feature in a well-lit area to improve image quality. 2. Make sure your camera lens is clean and un... ⇲

Zelle feature often disappears

Fix: 1. Check for app updates in the App Store and install any available updates. 2. Log out of the app and log back in to refresh your session.... ⇲

Inconsistent mobile deposit functionality

Fix: 1. Ensure you are following the correct steps for mobile deposits as outlined in the app's help section. 2. Check your internet connection... ⇲

Express view feature not functioning properly

Fix: 1. Ensure you are using the latest version of the app by checking for updates in the App Store. 2. Restart the app to refresh its functiona... ⇲
 
Settings issue

Login settings reset after each use

Fix: 1. Check if you have the 'Remember Me' option selected during login. If not, select it before logging in. 2. Ensure that your iPhone's sett... ⇲
 
Audio issue

Audio playback interrupted by app

Fix: 1. Close the Wescom Credit Union app while playing audio in another app to see if the issue persists. 2. Check your iPhone's settings to en... ⇲
 
Search issue

Poor search functionality

Fix: 1. Use specific keywords when searching to improve results. 2. Ensure you are using the latest version of the app by checking for updates i... ⇲
 
UI issue

Account details layout is confusing

Fix: 1. Familiarize yourself with the app's layout by exploring each section. 2. Use the help or tutorial section of the app to understand how t... ⇲

Font size issues

Fix: 1. Adjust the font size on your iPhone by going to Settings > Display & Brightness > Text Size and adjusting the slider. 2. Enable 'Larger... ⇲

Wescom Credit Union does not appear on default apps page

Fix: 1. Check if the app is hidden in a folder on your home screen. Swipe through your pages and folders to locate it. 2. Use the search feature... ⇲
 
Customization issue

No option to customize app design

Fix: 1. Explore the app's settings to see if there are any themes or display options available. 2. Provide feedback through the app's feedback f... ⇲
 
Support issue

Customer service response times are long

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact customer service. 2. Use the app's ch... ⇲
 
Account issue

Inability to transfer between linked accounts

Fix: 1. Ensure that your linked accounts are properly set up in the app. Go to the account settings and verify the linked accounts. 2. Check for... ⇲
 
Payments issue

Payment processing issues with external accounts

Fix: 1. Verify that the external account information is entered correctly in the app. 2. Check your internet connection to ensure it is stable d... ⇲
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 what users are saying
Good experience
95.8%

Bad experience
2.8%

Neutral
1.4%

~ from our NLP analysis of 13,320 combined software ratings.

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 Private Data Wescom Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics