fix problems on Juris [iphone]

—— Run into issues on Juris? Get help pending when official support gets back to you!

Juris® Go

Info:

company: LexisNexis

: https://lexisnexis.custhelp.com/app/juris

: juris.lexisnexis.com

Chat with our AI-based Juris Support

🛠️ Common Juris Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Won’t open on iPad Pro running iOS 14.4

Fix: 1. Restart your iPad Pro: Press and hold the power button until the 'slide to power off' option appears. Slide to turn off, then press the p... ⇲

Basic and clunky interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, understanding how to navigate can... ⇲

Glitches issue

Unstable and glitchy after update

Fix: 1. Clear app cache: Go to Settings > General > iPad Storage, find Juris® Go, and see if there is an option to clear cache or offload the app... ⇲

Updates issue

Update lacks new features

Fix: 1. Explore existing features: Sometimes, updates may not introduce new features but improve existing ones. Take time to explore the app to s... ⇲

Uploads issue

Possible upload of old version

Fix: 1. Check app version: Go to the App Store, search for Juris® Go, and check the version number listed. Compare it with the version you have i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

78.7%

Bad experience

12.8%

Neutral

8.5%

~ from our NLP analysis of 47 combined software ratings.

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Private Data Juris collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics