fix problems on CapCut [iphone]

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—— Run into issues on CapCut? Get help pending when official support gets back to you!

CapCut - Video Editor
Info:
company: Bytedance Pte. Ltd
: www.capcut.com
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Storage issue

Storage issues despite deleting videos

Fix: 1. After deleting videos, ensure you also empty the 'Recently Deleted' folder in the Photos app. Go to Photos > Albums > Recently Deleted, s... ⇲
 
Audio issue

Limited sound options for editing

Fix: 1. Use external sound libraries or royalty-free music websites to download sound effects and music tracks. Import these files into CapCut fo... ⇲

Lack of advanced audio editing features

Fix: 1. Use a dedicated audio editing app like GarageBand or Audacity to edit your audio tracks before importing them into CapCut. 2. Explore the... ⇲
 
Payments issue

Inability to extract videos without payment

Fix: 1. Use the free features of CapCut to edit your video, then export it without any additional features that may require payment. 2. If you ne... ⇲

Excessive features locked behind Pro paywall

Fix: 1. Focus on mastering the free features available in CapCut. Many users find that they can create high-quality videos without needing Pro fe... ⇲
 
Crashes issue

CapCut crashes when exporting high-quality videos

Fix: 1. Lower the export quality settings before exporting. Go to the export settings and select a lower resolution or bitrate to see if that res... ⇲
 
Search issue

Search function does not yield relevant results

Fix: 1. Try using different keywords or phrases when searching within the app. Sometimes, synonyms or related terms can yield better results. 2.... ⇲
 
UI issue

Navigation tools are insufficient

Fix: 1. Familiarize yourself with the app's layout and features by exploring the tutorial or help section within CapCut. 2. Create a workflow or... ⇲
 
Customization issue

Limited customization for templates

Fix: 1. Use the existing templates as a base and modify them as much as possible within the app. Change colors, text, and images to suit your nee... ⇲
 
Slow issue

Delayed response when editing text

Fix: 1. Ensure that your device is running the latest version of iOS, as updates can improve app performance. 2. Close any background apps that m... ⇲

Frequent app lag during use

Fix: 1. Close any unnecessary background applications to free up system resources. Double-tap the home button and swipe up on apps to close them.... ⇲
 
Permissions issue

Invasive permissions required for app access

Fix: 1. Review the permissions requested by CapCut in your device settings. Go to Settings > Privacy and adjust permissions to limit access where... ⇲
 
Privacy issue

No option to select viewers for templates

Fix: 1. Use the app's sharing features to control who can view your projects after exporting. You can share via private links or specific platfor... ⇲
 
Syncing issue

Unreliable saving of projects and edits

Fix: 1. Regularly save your projects manually while editing. Look for a save option in the app and use it frequently to avoid losing work. 2. Che... ⇲
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