fix problems on DroneDeploy Flight App [iphone]

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—— Run into issues on DroneDeploy Flight App? Get help pending when official support gets back to you!

DroneDeploy Flight App
Info:
company: DroneDeploy
: http://support.dronedeploy.com/
: www.dronedeploy.com
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Battery issue

Fails to resume missions with multiple batteries

Fix: 1. Make sure to save your mission progress before swapping batteries. Tap on the save option in the app. 2. After replacing the battery, che... ⇲
 
Gameplay issue

Aggressive and imprecise landings

Fix: 1. Adjust the landing settings in the app. Go to the mission settings and look for landing options. Set the landing mode to a more gradual d... ⇲

Inability to manually land after mission

Fix: 1. Familiarize yourself with the manual landing controls in the app. Ensure you know how to switch from automated to manual control. 2. Prac... ⇲
 
Camera issue

Camera settings overridden by app

Fix: 1. Check the app settings to see if there is an option to lock camera settings. If available, enable this feature to prevent the app from ch... ⇲
 
Video issue

No live view during flight

Fix: 1. Check your device's Wi-Fi connection to the drone. Ensure that you are connected to the correct network. 2. Restart the app and reconnect... ⇲
 
Screen issue

Black screen instead of camera view

Fix: 1. Restart the app and check the camera connection. Ensure the camera is powered on and connected to the drone. 2. Check for any obstruction... ⇲
 
Uploads issue

Glitchy file uploads from SD card

Fix: 1. Ensure the SD card is properly formatted (FAT32 is recommended). Use a computer to format the card if necessary. 2. Check the SD card for... ⇲

Pending uploads not visible

Fix: 1. Refresh the upload section of the app by pulling down on the screen to refresh. 2. Check your internet connection to ensure it is stable,... ⇲
 
Network issue

Loss of GPS signal mid-flight

Fix: 1. Ensure that your drone's GPS is functioning properly before takeoff. Check for any obstructions that may interfere with the GPS signal. 2... ⇲
 
Bugs issue

Inconsistent mission execution

Fix: 1. Review the mission settings to ensure they are configured correctly. Check for any parameters that may affect execution. 2. Test the miss... ⇲

Frequent bugs with new updates

Fix: 1. If you encounter bugs after an update, try uninstalling and reinstalling the app to clear any corrupted files. 2. Check online forums or... ⇲
 
Compatibility issue

Unsupported controller error

Fix: 1. Verify that your controller is compatible with the DroneDeploy app. Check the app's documentation for a list of supported controllers. 2.... ⇲

Limited support for certain drones

Fix: 1. Check the app's documentation for a list of supported drones and ensure your drone is listed. 2. If your drone is not supported, consider... ⇲
 
Support issue

Poor customer service response

Fix: 1. Utilize online resources such as FAQs, forums, or user communities for troubleshooting tips and solutions. 2. Document your issues clearl... ⇲
 
Updates issue

Too many changes to the app

Fix: 1. Familiarize yourself with the new features through the app's help section or user guide. 2. Provide feedback through the app's feedback f... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
5.9%

Neutral
2.5%

~ from our NLP analysis of 4,961 combined software ratings.

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 Private Data DroneDeploy Flight App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics