fix problems on Lazada Seller Center [iphone]

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—— Run into issues on Lazada Seller Center? Get help pending when official support gets back to you!

Lazada Seller Center
Info:
company: Lazada Group GmbH
: https://www.lazada.com
Chat with our AI-based Lazada Seller Center Support
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Updates issue

Orders section doesn't update

Fix: 1. Refresh the app: Pull down on the Orders section to refresh the data. This can help load the latest order information. 2. Clear app cache... ⇲
 
Crashes issue

Lazada Seller Center keeps crashing after update

Fix: 1. Reinstall the app: Delete the Lazada Seller Center app from your iPhone. Go to the App Store and reinstall it. This can resolve issues ca... ⇲

Chat feature crashes the app

Fix: 1. Update the app: Ensure you are using the latest version of the Lazada Seller Center app, as updates often fix bugs related to features li... ⇲
 
Notifications issue

Inability to view revenue, notifications, and messages

Fix: 1. Check app permissions: Go to Settings > Lazada Seller Center and ensure that all necessary permissions (like notifications) are enabled.... ⇲
 
Loading issue

Loading errors when accessing the app

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Try switching between Wi-Fi and mobile data. 2.... ⇲
 
Bugs issue

Error messages when adding products

Fix: 1. Ensure all required fields are filled: Double-check that you have filled in all mandatory fields when adding a product. Missing informati... ⇲

Lazada Seller Center is buggy and unresponsive

Fix: 1. Restart your iPhone: A simple restart can often resolve temporary bugs and improve app performance. 2. Update the app: Ensure you are usi... ⇲
 
Account issue

Difficulties in reactivating inactive accounts

Fix: 1. Follow the reactivation process: Go to the account settings and look for the option to reactivate your account. Follow the prompts carefu... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. This can help you navi... ⇲
 
Support issue

Lack of support for new sellers

Fix: 1. Utilize available resources: Check the Lazada Seller Center for any guides, FAQs, or tutorials that can help you understand the platform... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
4.2%

Neutral
3.5%

~ from our NLP analysis of 808 combined software ratings.

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 Private Data Lazada Seller Center collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics