fix problems on Musora [iphone]

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—— Run into issues on Musora? Get help pending when official support gets back to you!

Musora: The Music Lessons App
Info:
company: Musora Media Inc.
: https://www.musora.com/contact/
: www.musora.com
Chat with our AI-based Musora Support
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Audio issue

Audio and video out of sync

Fix: 1. Pause the video and wait a few seconds before resuming playback. This can sometimes help realign the audio and video. 2. Close the app an... ⇲
 
Bugs issue

Resume feature rarely works

Fix: 1. Ensure that you are logged into your account properly, as the resume feature relies on user data being saved. 2. Try closing the app comp... ⇲
 
Syncing issue

Musora forgets user progress

Fix: 1. Ensure you are logged into your account consistently. If you switch accounts or log out, progress may not be saved. 2. Check your device... ⇲
 
Downloads issue

Missing videos from recent lessons

Fix: 1. Check for updates in the App Store to ensure you have the latest version of the app, which may include new content. 2. Try refreshing the... ⇲

Songs previously available are missing

Fix: 1. Check for updates in the App Store to ensure you have the latest version of the app, which may include new content. 2. Try refreshing the... ⇲
 
UI issue

Links redirect to browser version

Fix: 1. Ensure that you are using the app for all content. If a link redirects you to a browser, try copying the link and pasting it directly int... ⇲

Difficulty in marking videos as viewed

Fix: 1. Ensure you are logged into your account properly, as marking videos may require user data to be saved. 2. Try closing the app and reopeni... ⇲
 
Crashes issue

In-app video player crashes

Fix: 1. Close the app completely and restart your iPhone to clear any temporary issues. 2. Check for updates in the App Store and install any ava... ⇲
 
Account issue

Membership expiration issues

Fix: 1. Check your account settings within the app to confirm your membership status. Go to Settings > Account to view your subscription details.... ⇲
 
Glitches issue

Blackouts and glitches in the app

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure that the app is updated to the latest version by checking the App Store.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.7%

Bad experience
4.2%

Neutral
2.0%

~ from our NLP analysis of 1,934 combined software ratings.

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 Private Data Musora collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Drumeo Edge Monthly Membership: $29.99 All Access (1 month). First 7 days free.
  2. Musora Monthly Membership: $29.99 Full access to lessons and songs for 1 month.
  3. Drumeo Edge Monthly Membership: $29.99 All Access (1 month). First 7 days free.
  4. Drumeo Edge Annual Membership: $239.99 All Access (1 year). First 7 days free.
  5. Musora Annual Membership: $239.99 Full access to lessons and songs for 1 year.
  6. Drumeo Edge Annual Membership: $239.99 All Access (1 year). First 7 days free.
  7. New Drummers Start Here: $6.99 Drum Lessons Training Pack
  8. Great Hands for a Lifetime: $29.99 Drum Lessons Training Pack
  9. Hands, Grooves & Fills: $29.99 Drum Lessons Training Pack
  10. The Language Of Drumming: $29.99 Drum Lessons Training Pack