fix problems on Neewer [iphone]

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—— Run into issues on Neewer? Get help pending when official support gets back to you!

Neewer
Info:
company: Shenzhen NEEWER Technology Co., Ltd.
: https://neewer.com/
: neewer.com
Chat with our AI-based Neewer Support
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UI issue

small interface buttons

Fix: Use the accessibility settings on your iPhone to enable 'Zoom' or 'Display & Text Size' options to make the interface easier to interact wit... ⇲

horrible user experience

Fix: Take time to explore all features of the app, as some may not be immediately obvious but can enhance your experience. OR Consider providi... ⇲
 
Syncing issue

requires constant re-adding of devices

Fix: Make sure that your devices are fully charged and within range when trying to connect. This can help maintain a stable connection and reduce... ⇲

does not save devices

Fix: Check the app settings for any options related to device management or saving connections. Ensure that you have granted the app the necessar... ⇲
 
Login issue

annoying login process

Fix: If the app allows, consider using a password manager to autofill your login credentials, which can speed up the process. OR Look for an o... ⇲
 
Crashes issue

Neewer shuts down randomly

Fix: Ensure that your iPhone's operating system is up to date, as updates can fix bugs that cause apps to crash. OR Try uninstalling and reins... ⇲
 
Network issue

slow connection after update

Fix: Restart your iPhone after the update to refresh the system and improve performance. OR Clear the app's cache if the option is available,... ⇲
 
Video issue

limited functionality for video

Fix: Explore the app's settings to see if there are any options to enhance video functionality or adjust settings for better performance. OR C... ⇲
 
Support issue

no customer service contact

Fix: Check the app's FAQ or help section for troubleshooting tips that may address your issues without needing direct support. OR Look for use... ⇲
 
Registration issue

no sign-up option

Fix: If the app requires an account, check if there is an option to create an account through a different method, such as social media login. O... ⇲
 
Customization issue

difficult to use color settings

Fix: Refer to any available tutorials or guides within the app or online that explain how to effectively use the color settings. OR Experiment... ⇲

lacks preset buttons

Fix: Create your own presets manually by saving your preferred settings in a note-taking app for quick reference. OR Check if there are any up... ⇲
 
Bugs issue

Neewer is buggy

Fix: Regularly check for updates to the app, as developers often release patches to fix bugs and improve performance. OR Clear the app's cache... ⇲

Neewer is broken

Fix: Uninstall and reinstall the app to see if this resolves the issues you are experiencing. OR Check for any updates to the app or your iPho... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
64.3%

Good experience
28.6%

Neutral
7.1%

~ from our NLP analysis of 56 combined software ratings.

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 Private Data Neewer collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.