fix problems on Graphic [iphone]

—— Run into issues on Graphic ? Get help pending when official support gets back to you!

Graphic for iPad

Info:

company: Picta, Inc

: http://www.graphic.com/ipad/

: www.graphic.com

Chat with our AI-based Graphic Support

🛠️ Common Graphic Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Graphic crashes frequently

Fix: 1. Ensure that your iPad or iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any availabl... ⇲

No auto-save feature

Fix: 1. Make it a habit to manually save your work frequently. You can do this by tapping on the save icon or using the save option in the menu.... ⇲

UI issue

Difficult text editing

Fix: 1. Familiarize yourself with the text editing tools available in the app. Check the help section or user manual for tips on how to use these... ⇲

Overwhelming interface for non-professionals

Fix: 1. Take time to explore the app's interface and familiarize yourself with the tools. Consider watching tutorial videos to understand the lay... ⇲

Features issue

Lacks lasso selection tool

Fix: 1. Use the selection tool available in the app to select objects. You can often select multiple items by holding down the selection tool and... ⇲

Inconsistent layer selection

Fix: 1. Ensure you are familiar with the layer management system in the app. Check if there are options to lock or hide layers to avoid accidenta... ⇲

Issues with resizing canvas

Fix: 1. To resize the canvas, go to the canvas settings and look for the resize option. Make sure to maintain the aspect ratio if needed. 2. If... ⇲

Problems with font integration

Fix: 1. Ensure that the fonts you are trying to use are properly installed on your device. Check the font settings in the app to see if they are... ⇲

Limited advanced text tools

Fix: 1. Explore the text tool options thoroughly to ensure you are utilizing all available features. 2. Consider using external text editing sof... ⇲

No two-finger or three-finger tap gestures for undo/redo

Fix: 1. Familiarize yourself with the app's specific undo/redo commands, which may be available in the menu or as a button on the interface. 2.... ⇲

Inability to set simultaneous feet and inches

Fix: 1. Check the app's settings for measurement units and see if there is an option to customize or toggle between feet and inches. 2. If the a... ⇲

Missing features like gradient colors and drop shadows

Fix: 1. Check if there are any updates or plugins available that may add these features to the app. 2. Use alternative methods to create similar... ⇲

Inability to drag guide lines from ruler bars

Fix: 1. Check the app's settings to see if there is an option to enable or customize guide lines. 2. Use the ruler tool to create straight lines... ⇲

Freezing issue

Lag and freezing after updates

Fix: 1. Restart your device after an update to clear any temporary files that may be causing lag. 2. Check for any additional updates for the ap... ⇲

Bugs issue

Random file naming issues

Fix: 1. When saving files, ensure you are entering a unique name each time to avoid overwriting or confusion. 2. Keep a consistent naming conven... ⇲

Pasted graphics disappear after reopening

Fix: 1. Ensure that you are pasting graphics correctly and that they are being saved with the project. After pasting, check if there is an option... ⇲