fix problems on South Carolina WIC [iphone]

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—— Run into issues on South Carolina WIC? Get help pending when official support gets back to you!

South Carolina WIC
Info:
company: GCOM Software Inc
: https://scdhec.gov/health/wic-nutrition-program
Chat with our AI-based South Carolina WIC Support
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Bugs issue

scanner does not work

Fix: 1. Ensure that the app has permission to access the camera. Go to Settings > Privacy > Camera and make sure the South Carolina WIC app is en... ⇲

inaccurate store labeling

Fix: 1. Verify the store's labeling with the official WIC guidelines or contact the store management for clarification. 2. If you notice consist... ⇲

scanner fails to scan UPCs

Fix: 1. Ensure that the barcode is clean and not damaged. If possible, try scanning a different UPC to see if the issue is with the specific code... ⇲
 
Registration issue

invalid information error during registration

Fix: 1. Double-check all the information you are entering during registration for any typos or errors. Ensure that all required fields are filled... ⇲

South Carolina WIC does not recognize email for new account

Fix: 1. Ensure that you are entering the email address correctly, checking for typos or extra spaces. 2. Try using a different email address to... ⇲
 
Account issue

unable to reset password

Fix: 1. Ensure you are using the correct email address associated with your account. Check for any typos. 2. If you are not receiving the reset... ⇲
 
Login issue

South Carolina WIC logs out unexpectedly

Fix: 1. Check your internet connection. A weak or unstable connection can cause the app to log out. Switch between Wi-Fi and cellular data to see... ⇲
 
Camera issue

scanner shows black screen

Fix: 1. Close the app completely and reopen it. This can help reset the camera function. 2. Check if other apps that use the camera are function... ⇲
 
Glitches issue

scanner is glitchy

Fix: 1. Ensure that you are holding the camera steady and that the barcode is well-lit and in focus. 2. Try moving the camera closer or further... ⇲
 
Slow issue

South Carolina WIC performance is slow

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, selecting the South Carolina WIC app, and choosing 'Offload App'.... ⇲
 
UI issue

benefits screen obstructs view

Fix: 1. Try rotating your device to landscape mode to see if the layout adjusts and provides a better view. 2. Check for any app updates that ma... ⇲
 
Syncing issue

South Carolina WIC does not refresh balances correctly

Fix: 1. Manually refresh the app by pulling down on the screen to trigger a refresh. 2. Ensure you have a stable internet connection, as poor co... ⇲
 
Support issue

South Carolina WIC does not provide adequate support for issues

Fix: 1. Check the app for a help or FAQ section that may provide answers to common issues. 2. Look for user forums or community support groups o... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
3.2%

Neutral
1.8%

~ from our NLP analysis of 4,269 combined software ratings.

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ECPI Mobile 2.5

 Private Data South Carolina WIC collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics