fix problems on Simeji [iphone]

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—— Run into issues on Simeji? Get help pending when official support gets back to you!

Simeji
Info:
company: Baidu Japan Inc.
: https://simeji.me/blog/faq-support
: simeji.me
Chat with our AI-based Simeji Support
   Hello! How can I assist you?  

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UI issue

Small keyboard layout makes it hard to see signs

Fix: Adjust the keyboard settings within the app. Go to the settings menu and look for options to increase the keyboard size or change the layout... ⇲

Simeji may not be user-friendly for non-Japanese speakers

Fix: Take time to familiarize yourself with the app's layout and features. Spend a few minutes each day exploring different sections to build you... ⇲
 
Settings issue

Lack of clear instructions for changing language

Fix: Search online for user-generated guides or forums where other users have shared their experiences and solutions for changing the language se... ⇲

Difficulty understanding app due to language barrier

Fix: Use a translation app alongside Simeji to help you understand the text and options. This can be particularly useful for navigating menus and... ⇲

Unclear how to access English version

Fix: Check the app store description or the official website for any updates regarding an English version. Sometimes, apps roll out features grad... ⇲
 
Ads issue

Intrusive ads block keyboard functionality

Fix: Try using the app during off-peak hours when ads may be less frequent. This can help reduce interruptions while you are typing. OR Consid... ⇲
 
Payments issue

Limited features without VIP access

Fix: Explore the free features available in the app and make the most of them. Many apps have hidden functionalities that can be accessed without... ⇲

Translation services require payment

Fix: Use free translation tools like Google Translate or Microsoft Translator for basic translation needs instead of relying on the app's paid se... ⇲
 
Customization issue

No option to customize themes in English

Fix: Explore the customization options available in the app, even if they are in Japanese. Look for icons that represent themes or colors, and ex... ⇲
 
Compatibility issue

Inconsistent user experience across devices

Fix: Ensure that you are using the latest version of the app on all devices. Check for updates in the App Store and install them to improve perfo... ⇲
 
Gameplay issue

No in-app games available anymore

Fix: Look for alternative apps that offer similar gaming features. There are many keyboard apps that include mini-games or fun features to enhanc... ⇲
 
Support issue

Limited support for English-speaking users

Fix: Engage with online communities or forums where other English-speaking users share their experiences and solutions. This can provide a suppor... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.4%

Neutral
5.6%

Bad experience
5.0%

~ from our NLP analysis of 1,047 combined software ratings.

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 Private Data Simeji collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Simeji月間 VIP : $2.99 一ヶ月間のVIP特典
  2. 月額会員: $3.49 Simeji VIPの月額会員権です
  3. 年間会員: $21.99 Simeji VIPの年間会員権です
  4. Simeji 月間VIP: $2.99 一ヶ月のSimeji VIP特権
  5. Simeji VIP Lv1 1ヶ月コース（初月半額）: $2.99 初月200円（翌月から1ヶ月400円）でLv1 VIPコンテンツやテキスト生成を使えます。
  6. [有料]まふまふきせかえ: $2.99 1度しか課金されない有料きせかえです。一度購入したアイテムは、課金なしで再現できます。
  7. プレミアムサービス: $9.99 月額240円で、クラウドオプション辞書・即時翻訳・クラウドバックアップなどの機能を提供するサービスです。IAP方式は自動更新型です。
  8. 月間会員: $1.99 Simeji VIPの月間会員権です
  9. クールブルー: $1.99 1度しか課金されない有料きせかえです。App-きせかえ-有料タブ-アイテム一覧を表示、購入できます。一度購入したアイテムは、課金なしで再現できます。
  10. ゆめかわユニコーン: $1.99 1度しか課金されない有料きせかえです。App-きせかえ-有料タブ-アイテム一覧を表示、購入できます。一度購入したアイテムは、課金なしで再現できます。