fix problems on Joss & Main [iphone]

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—— Run into issues on Joss & Main? Get help pending when official support gets back to you!

Joss & Main: Furniture & Decor
Info:
company: Wayfair LLC
: https://www.jossandmain.com/customerservice/general_info.php#contact
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Uploads issue

Unable to upload room photos

Fix: Check the app permissions. Go to your iPhone Settings > Scroll down to Joss & Main > Tap on 'Photos' and ensure it is set to 'Read and Write... ⇲
 
UI issue

Favorites list has navigation issues

Fix: Try logging out and back into your account. This can refresh your favorites list and resolve any navigation glitches. Go to the app settings... ⇲

Color preview feature is not functioning correctly

Fix: Check for app updates. Go to the App Store and ensure you have the latest version of the app, as updates often fix bugs related to features... ⇲

Cannot view saved project items in detail

Fix: Ensure you are logged into the correct account where the projects were saved. Sometimes, being logged into a different account can cause sav... ⇲

Joss & Main navigation is cumbersome

Fix: Familiarize yourself with the app layout. Spend some time exploring the menus and options to understand the navigation better, which can imp... ⇲
 
Payments issue

Apple Pay integration is flawed

Fix: Check your Apple Pay settings. Go to Settings > Wallet & Apple Pay and ensure that your cards are set up correctly and that Apple Pay is ena... ⇲
 
Bugs issue

Inconsistent pricing changes

Fix: Check for any ongoing promotions or sales that may affect pricing. Sometimes, prices can change based on promotions that are not immediately... ⇲

Out of stock items remain in cart

Fix: Manually remove out-of-stock items from your cart. Go to your cart, identify any items that are marked as out of stock, and delete them to a... ⇲

Some products are not actually discounted

Fix: Verify the discounts by checking the product details. Sometimes, discounts are applied only at checkout or may have specific conditions. O... ⇲
 
Search issue

Search filters are ineffective

Fix: Try resetting the filters. Clear all selected filters and start your search again to see if the results improve. OR Use broader search te... ⇲
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 what users are saying
Good experience
97.6%

Neutral
1.4%

Bad experience
1.0%

~ from our NLP analysis of 63,743 combined software ratings.

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 Private Data Joss & Main collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data