fix problems on First Entertainment [iphone]

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First Entertainment Mobile
Info:
company: First Entertainment Credit Union
: https://www.firstent.org/contact-us
: www.firstent.org
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Payments issue

Mobile deposit issues

Fix: Ensure that you are following the app's guidelines for mobile deposits. Make sure the check is properly endorsed and that you are capturing... ⇲
 
Customization issue

Inability to change alert delivery method easily

Fix: Navigate to the settings within the app. Look for 'Notifications' or 'Alerts' and see if there is an option to change the delivery method. I... ⇲
 
Settings issue

Navigation issues in settings

Fix: Familiarize yourself with the app layout. Spend some time exploring the settings menu to understand where different options are located. Thi... ⇲
 
UI issue

Large font for account balance

Fix: Check your iPhone's accessibility settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to change the font size... ⇲

Poor layout and design

Fix: Familiarize yourself with the layout. Spend some time exploring the app to understand where everything is located, which can help mitigate f... ⇲

Difficulty accessing certain functions

Fix: Refer to the app's help section or user guide for instructions on how to access specific functions. This can provide clarity on navigating t... ⇲
 
Updates issue

Frequent app updates disrupt user experience

Fix: Turn off automatic updates for the app. Go to Settings > App Store and toggle off 'App Updates' to prevent the app from updating without you... ⇲

Delayed transaction updates

Fix: Check your internet connection. A slow connection can delay updates. Switch between Wi-Fi and cellular data to see if it improves the speed... ⇲

Missing features from previous versions

Fix: Check the app's update notes in the App Store to see if the features have been moved or renamed in the latest version. OR If certain feat... ⇲
 
Compatibility issue

External keyboard issues on iPad

Fix: Check the Bluetooth connection. Ensure that your external keyboard is properly connected to your iPad. Go to Settings > Bluetooth and make s... ⇲
 
Notifications issue

Notifications lead to nowhere

Fix: Check the notification settings within the app. Go to the app settings and ensure that notifications are enabled and correctly configured to... ⇲

Lack of real-time transaction notifications

Fix: Check the app's notification settings to ensure that real-time notifications are enabled. Go to the app settings and look for notification p... ⇲
 
Camera issue

Camera issues with mobile deposit

Fix: Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and make sure First Entertainment Mobile is allo... ⇲
 
Account issue

Inability to transfer between accounts

Fix: Ensure that you are following the correct procedure for transferring funds. Check the app's help section for step-by-step instructions on ho... ⇲
 
Security issue

Excessive verification questions

Fix: If you find the verification process cumbersome, check if there is an option to remember your device for future logins. This can reduce the... ⇲
 
Performance issue

Inconsistent app performance

Fix: Ensure that your device is running the latest version of iOS. Go to Settings > General > Software Update to check for updates, as this can i... ⇲
 
Support issue

Long wait times at branches

Fix: Consider using the app for transactions that can be done online, such as deposits or transfers, to avoid branch visits altogether. OR If... ⇲

Limited customer support response

Fix: Utilize the app's FAQ section for common issues, as this can often provide immediate answers without needing to contact support. OR If yo... ⇲
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 what users are saying
Good experience
97.9%

Neutral
1.3%

Bad experience
0.7%

~ from our NLP analysis of 13,586 combined software ratings.

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 Private Data First Entertainment collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics