fix problems on ECU Connect [iphone]

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—— Run into issues on ECU Connect? Get help pending when official support gets back to you!

ECU Connect
Info:
company: EcuTek Technologies Ltd
: http://www.ecutek.com/ecu-connect-faq
: www.ecutek.com
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UI issue

Dashboard not viewable in landscape mode

Fix: 1. Check app settings: Open the ECU Connect app and navigate to the settings menu. Look for an option related to screen orientation or dashb... ⇲
 
Updates issue

ECU Connect fails to recognize car after updates

Fix: 1. Reconnect the Bluetooth dongle: Disconnect and reconnect the Bluetooth dongle to the OBD-II port, then restart the ECU Connect app to see... ⇲

EVI update failed message

Fix: 1. Check internet connection: Ensure that your iPhone is connected to a stable Wi-Fi network. A weak connection can interrupt the update pro... ⇲

Boost gauge not working after update

Fix: 1. Reset the gauge settings: Go to the dashboard settings in the ECU Connect app and look for an option to reset or recalibrate the boost ga... ⇲

Most features not working after update

Fix: 1. Restart the app: Close the ECU Connect app completely and reopen it. This can help refresh the app and restore functionality. 2. Clear ap... ⇲
 
Compatibility issue

CarPlay/Android Auto support missing

Fix: 1. Check for updates: Ensure that you have the latest version of the ECU Connect app installed, as support for CarPlay or Android Auto may b... ⇲

iPhone 16 compatibility issues

Fix: 1. Update the app: Ensure that you have the latest version of the ECU Connect app, as updates may include fixes for compatibility with newer... ⇲

OE alarm transmitter becomes useless with Bluetooth dongle

Fix: 1. Check settings: Look in the ECU Connect app settings to see if there is an option to enable or configure the OE alarm transmitter to work... ⇲
 
Network issue

Unable to edit dashboard without vehicle connection

Fix: 1. Connect the vehicle: Ensure that the Bluetooth dongle is connected to the vehicle and that the app is recognizing it. Once connected, you... ⇲
 
Freezing issue

ECU Connect freezes during data logging

Fix: 1. Restart the app: Close the ECU Connect app completely and reopen it to see if the freezing issue persists during data logging. 2. Free up... ⇲
 
Customization issue

Widget for iOS not available

Fix: 1. Check for updates: Ensure that you have the latest version of the ECU Connect app, as widget support may be added in future updates. 2. U... ⇲
 
Support issue

Customer support response delays

Fix: 1. Check FAQs and forums: Visit the ECU Connect website or user forums to see if your issue has already been addressed by other users or in... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
74.6%

Bad experience
17.9%

Neutral
7.5%

~ from our NLP analysis of 67 combined software ratings.

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 Private Data ECU Connect collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics