fix problems on CU Of NJ [iphone]

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—— Run into issues on CU Of NJ? Get help pending when official support gets back to you!

CU of NJ
Info:
company: Credit Union of New Jersey
: http://www.cunj.org
: www.cunj.org
Chat with our AI-based CU of NJ Support
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Payments issue

Bill paying feature does not work

Fix: First, ensure that your internet connection is stable. If the feature still does not work, try logging out of the app and then logging back... ⇲

Inability to transfer to other banks

Fix: As a workaround, you can withdraw funds from your CU of NJ account and deposit them into another bank account manually, if necessary. OR... ⇲
 
Support issue

Poor customer service

Fix: While direct contact is not an option, you can utilize the app's FAQ or help section to find answers to common questions. This may provide i... ⇲
 
Compatibility issue

Limited local credit union options

Fix: If you find the options limited, consider using the app to search for nearby credit unions that may not be immediately visible. Use the app'... ⇲

No balance display on Apple Watch

Fix: To check your balance, you can manually open the CU of NJ app on your iPhone and view your balance there. Make it a habit to check your bala... ⇲
 
Updates issue

Outdated technology for digital money transfers

Fix: To work around this, consider using alternative methods for money transfers, such as using a different banking app that supports more modern... ⇲
 
Notifications issue

No notification for payment issues

Fix: Regularly check the app for any alerts or messages regarding your payments. Make it a habit to log in and review your transactions to catch... ⇲
 
Camera issue

Blurry camera screen for mobile deposits

Fix: Ensure that your camera lens is clean. Wipe the lens gently with a soft cloth to remove any smudges that may be causing the blurriness. OR... ⇲

Camera integration issues during check deposit

Fix: If the camera is not functioning properly, try restarting your iPhone. This can resolve temporary software glitches that affect camera perfo... ⇲
 
Settings issue

CU of NJ requires writing 'for mobile deposit' on checks

Fix: To comply with this requirement, keep a pen handy when you plan to deposit checks. Write 'for mobile deposit' on the back of each check befo... ⇲

No statements or amortization schedule available

Fix: If you need statements, check if they are available on the CU of NJ website. You may be able to download them directly from your account the... ⇲
 
Bugs issue

CU of NJ does not recognize phone movement

Fix: If the app is not responding to your movements, try closing and reopening the app. This can refresh the app's functionality. OR Check for... ⇲
 
Search issue

Wire transfer feature not found

Fix: If the app does not support wire transfers, check the CU of NJ website for instructions on how to initiate a wire transfer through their onl... ⇲
 
Syncing issue

CU of NJ actions not reflected on desktop

Fix: If actions taken in the app are not showing on the desktop version, try logging out of both the app and the desktop site, then logging back... ⇲
 
Freezing issue

CU of NJ freezes during check deposit

Fix: If the app freezes, try force closing it and reopening it. This can often resolve temporary freezing issues. OR Make sure your iPhone has... ⇲
 
UI issue

Antiquated app design

Fix: While you cannot change the app's design, you can provide feedback through the app's feedback feature to express your desire for a more mode... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
2.8%

Neutral
2.0%

~ from our NLP analysis of 2,834 combined software ratings.

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 Private Data CU of NJ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location