—— Run into issues on SARA BY AFRILAND CAMEROON? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps.... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. Try switching between Wi-Fi and cellular to see if th... ⇲
Fix: 1. Check for updates manually: Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for SARA... ⇲
Fix: 1. Check for alternative services: If certain features are no longer supported, look for alternative services or apps that provide the funct... ⇲
Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure your device has enough sp... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > SARA app. Offload the app if possible, then reinstall it to clear any corrup... ⇲
Fix: 1. Ensure sufficient balance: Make sure you have enough funds in your account to complete the transfer. Check your balance before attempting... ⇲
Fix: 1. Check server status: Use a service like DownDetector to see if others are experiencing similar issues. If the server is down, wait for it... ⇲
Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection to ensure it is stable and strong. OR 2. Restart you... ⇲
Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or the website associated with you... ⇲
Fix: 1. Double-check your information: Ensure that the ID document and account number you are entering are correct and match the records on file.... ⇲
Fix: 1. Update the app: Go to the App Store and check for any available updates for the SARA app. Updating can fix bugs that cause crashes. OR... ⇲
Fix: 1. Use alternative contact methods: If the app has a support email or social media channels, try reaching out through those platforms for a... ⇲
Fix: 1. Review transaction history: Check your transaction history in the app to see if there are any unauthorized transactions. If you find any,... ⇲
Fix: 1. Delete and reinstall the app: Remove the SARA app from your device and download it again from the App Store to ensure you have the latest... ⇲
Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix transaction issues. OR 2. Verify account... ⇲