fix problems on Despegar [iphone]

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—— Run into issues on Despegar? Get help pending when official support gets back to you!

Despegar: Vuelos y Hoteles
Info:
company: Despegar.com
: http://www.despegar.com.ar/help/
: www.despegar.com
Chat with our AI-based Despegar Support
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Support issue

No phone numbers for customer service

Fix: Look for a contact form on the Despegar website where you can submit your inquiries directly, as this may provide a quicker response than wa... ⇲

No owner contact phone available

Fix: Use the contact form on the Despegar website to submit inquiries or issues directly, as this may be the most effective way to reach them.... ⇲
 
Payments issue

Refunds take too long

Fix: Keep a detailed record of your refund request, including dates and any correspondence. This can help you follow up more effectively if the p... ⇲

Price increases during purchase

Fix: Before finalizing your purchase, take a screenshot of the price to document any discrepancies. This can be useful for future reference. OR... ⇲

Higher prices than direct airline bookings

Fix: Compare prices on multiple platforms, including the airline's own website, to ensure you are getting the best deal before booking. OR Sig... ⇲
 
Freezing issue

Despegar freezes

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can clear temporary glitches that cause freezing. O... ⇲
 
Compatibility issue

Cannot add reservations to iOS Wallet

Fix: Check if the reservation confirmation email includes an option to add to Wallet. If not, you may need to manually enter the details into the... ⇲
 
Settings issue

Difficulties with cancellations/rescheduling

Fix: Review the cancellation and rescheduling policies directly in the app or on the website to understand the process and any fees involved. O... ⇲
 
Customization issue

Language change option unavailable

Fix: Check your device's language settings by going to Settings > General > Language & Region. Changing your device language may affect the app's... ⇲
 
Crashes issue

Despegar crashes when accessing profile

Fix: Clear the app's cache by deleting and reinstalling the app. This can resolve issues caused by corrupted data. OR Try accessing your profi... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up memory and improve performance. OR Regularly clear the app's cache by deleting... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
4.1%

Neutral
3.2%

~ from our NLP analysis of 35,661 combined software ratings.

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 Private Data Despegar collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics