fix problems on Green Mtn [iphone]

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Green Mtn
Info:
company: Green Mountain Energy
: https://www.greenmountainenergy.com
: www.greenmountainenergy.com
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Login issue

Green Mtn does not save login information

Fix: 1. Check app settings: Open the Green Mtn app, go to settings, and look for an option to enable 'Remember Me' or 'Save Login Information'. 2... ⇲

Inconsistent login attempts

Fix: 1. Ensure you are entering the correct credentials: Double-check your username and password. 2. Clear app cache: Go to Settings > General >... ⇲

Green Mtn does not remember usernames

Fix: 1. Check app settings: Open the Green Mtn app and look for an option to enable 'Remember Username' or similar. 2. Clear app cache: Go to Set... ⇲
 
Security issue

Touch ID function does not work

Fix: 1. Check Touch ID settings: Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the Green Mtn app. 2. Re-register y... ⇲
 
Bugs issue

Green Mtn is buggy and freezes

Fix: 1. Force close the app: Double-tap the Home button (or swipe up from the bottom of the screen on iPhone X and later) and swipe up on the Gre... ⇲
 
UI issue

Green Mtn layout misaligns while scrolling

Fix: 1. Restart the app: Close the app and reopen it to see if the issue persists. 2. Update the app: Check for updates in the App Store to ensur... ⇲
 
Payments issue

Cannot save payment methods

Fix: 1. Check app settings: Open the Green Mtn app and navigate to payment settings to ensure you are following the correct procedure to save pay... ⇲

No option for Apple Pay

Fix: 1. Check app settings: Open the Green Mtn app and navigate to payment settings to see if Apple Pay is an option. 2. Ensure your Apple Pay is... ⇲

Cannot pay bills through the app

Fix: 1. Check payment settings: Open the Green Mtn app and navigate to the billing section to ensure you are following the correct procedure to p... ⇲
 
Messages issue

Links and chat feature do not work

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. 2. Restart the app: Close and reopen the Green Mtn ap... ⇲
 
Account issue

Account number is hard to find

Fix: 1. Check the account settings: Open the Green Mtn app and navigate to your account settings or profile section where account details are usu... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Clear app cache: Go to Settings > General > iPh... ⇲
 
Compatibility issue

Green Mtn lacks full features

Fix: 1. Check for updates: Go to the App Store and ensure you have the latest version of the app, as updates may include new features. 2. Review... ⇲
 
Crashes issue

Green Mtn crashes frequently

Fix: 1. Force close the app: Double-tap the Home button (or swipe up from the bottom of the screen on iPhone X and later) and swipe up on the Gre... ⇲
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 what users are saying
Good experience
98.6%

Bad experience
0.8%

Neutral
0.6%

~ from our NLP analysis of 2,915 combined software ratings.

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 Private Data Green Mtn collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics