fix problems on NotAlone [iphone]

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—— Run into issues on NotAlone ? Get help pending when official support gets back to you!

notAlone — Love Chat Story
Info:
company: FMPROJECT LIMITED
: https://www.profittechnics.com/privacypolicy
: www.profittechnics.com
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Gameplay issue

Difficult to maintain conversations due to gem limitations

Fix: To manage gem limitations, focus on saving gems for crucial moments in conversations where you feel a response is essential. You can also en... ⇲
 
Settings issue

No option to unmatch with users

Fix: While the app does not provide an unmatch feature, you can effectively ignore users you wish to unmatch. Simply stop responding to their mes... ⇲
 
Glitches issue

Glitches causing repeated matches

Fix: If you are experiencing repeated matches, try restarting the app. Close it completely and reopen it to refresh the matching algorithm. If th... ⇲

Blank matches appearing

Fix: If you encounter blank matches, try refreshing the app by closing it completely and reopening it. This can help reset the match list and rem... ⇲
 
Slow issue

Slow loading times

Fix: To improve loading times, ensure that your device has sufficient storage space. Go to your device settings, check storage, and delete any un... ⇲
 
Bugs issue

Inconsistent daily rewards

Fix: To maximize your chances of receiving daily rewards, make sure to log in to the app at the same time each day. This consistency can sometime... ⇲

Characters often go offline and do not return

Fix: If characters go offline, try waiting for a while before checking back. Sometimes, characters may take longer to return due to server issues... ⇲
 
Payments issue

High cost of unlocking content with gems

Fix: To manage gem costs, prioritize which content is most important to you and save gems specifically for that. Participate in any in-app events... ⇲
 
Crashes issue

Frequent app crashes and loss of progress

Fix: To minimize crashes, ensure that your app is updated to the latest version. Check the App Store for updates and install them. Additionally,... ⇲
 
Support issue

No customer support available through the app

Fix: Since there is no in-app customer support, consider checking the app's official website or social media pages for FAQs or community forums w... ⇲
 
UI issue

Realistic character designs causing discomfort

Fix: If the character designs are causing discomfort, consider adjusting your focus to the storyline and interactions rather than the visuals. En... ⇲
 
Messages issue

Limited interaction options in messaging

Fix: To make the most of limited interaction options, try to be creative with the responses you do have. Use them strategically to guide conversa... ⇲
 
Ads issue

No free daily gems or rewards for watching ads

Fix: To maximize your gem collection, focus on completing any available in-app challenges or events that may offer gems as rewards. This can help... ⇲
 
Loading issue

notAlone frequently gets stuck on loading screen

Fix: If the app gets stuck on the loading screen, try closing the app completely and reopening it. This can often resolve temporary loading issue... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.4%

Bad experience
12.9%

Neutral
7.7%

~ from our NLP analysis of 1,120 combined software ratings.

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Fictif: Interactive Romance
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maybe: Interactive Stories
GYEE - We are the same

 Private Data notAlone collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Yearly VIP Subscription: $79.99 Get access to all characters and bonus gems
  2. Chuze VIP Subscription: $9.99 Get access to all characters and bonus gems
  3. Store Gems Pack: $19.99 Get it to unlock photos and secret dialogues
  4. Best Experience: $14.99 Get it to unlock photos and secret dialogues
  5. Welcome Offer: $19.99 Get it to unlock photos and secret dialogues
  6. Store Gems Pack: $29.99 Get it to unlock photos and secret dialogues
  7. Offer Characters Pack: $9.99 Get it to unlock photos and secret dialogues
  8. 1200 Gems: $5.99 Get it to unlock photos and secret dialogues
  9. Store Gems Pack: $99.99 Get it to unlock photos and secret dialogues.
  10. Store Gems Pack: $49.99 Get it to unlock photos and secret dialogues