fix problems on KALPA [iphone]

​

—— Run into issues on KALPA? Get help pending when official support gets back to you!

KALPA - Original Rhythm Game
Info:
company: QueseraGames Co.,Ltd
: https://www.queseragames.com
: www.queseragames.com
Chat with our AI-based KALPA Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

KALPA crashes after completing songs

Fix: Ensure that your device's operating system and the KALPA app are both updated to the latest versions. Go to the App Store, check for updates... ⇲

Game is laggy and crashes

Fix: Close any background apps running on your device to free up resources. This can help improve the performance of KALPA while you play. OR... ⇲
 
UI issue

Input sensitivity issues

Fix: Adjust the sensitivity settings within the app if available. Look for options in the settings menu that allow you to customize touch sensiti... ⇲

Game layout changes are confusing

Fix: Familiarize yourself with the new layout by spending some time in practice mode. This can help you get used to the changes without the press... ⇲

Notes are too small and hit lane is narrow

Fix: Check the settings for any options to adjust the size of the notes or the hit lane. Some games allow customization of visual elements to enh... ⇲
 
Bugs issue

Notes do not register consistently

Fix: Check your device's touch screen for any issues. Clean the screen with a microfiber cloth to ensure there are no obstructions affecting touc... ⇲

Characters stuck at level 0

Fix: Try completing additional songs or challenges to see if this triggers the leveling up process. Sometimes, characters may require specific ac... ⇲
 
Account issue

Account deletion issues

Fix: Check the app's settings or account management section for an option to delete your account. Follow the prompts carefully to ensure the acco... ⇲
 
Login issue

Difficulty in logging in

Fix: Double-check your login credentials to ensure you are entering the correct username and password. If you have forgotten your password, use t... ⇲
 
Storage issue

Storage consumption is high

Fix: Go to your device settings and check the storage usage for KALPA. Delete any unnecessary data or songs that you no longer play to free up sp... ⇲
 
Payments issue

Limited payment options for song packs

Fix: Check if the app allows for alternative payment methods, such as gift cards or third-party payment services. This can provide more flexibili... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.4%

Bad experience
5.0%

Neutral
2.6%

~ from our NLP analysis of 497 combined software ratings.

 Switch to these Alternatives:
Rizline
Dynamix
Paradigm: Reboot
Phira
VOEZ
TAKUMI³
OverRapid
Arcaea
Cytoid
Cytus II

 Private Data KALPA collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Scattered stars: $4.99 get Star Fragment "Scattered stars"
  2. Forgotten planet: $9.99 get Star Fragment "Forgotten planet"
  3. Fallen star: $0.99 Get Star Fragment 'Fallen star'
  4. Distant solar system: $17.99 get Star Fragment "Distant solar system"
  5. Vanished galaxy: $26.99 get Star Fragment "Vanished galaxy"
  6. basic membership 30 days: $0.99 get 30 days of basic membership
  7. SeasonPass: $6.99 SeasonPass
  8. cosmic membership 30 days: $5.00 get 30 days of cosmic membership
  9. Trial Ticket - Mass Recall: $0.99 You can buy this item in Lobby Screen
  10. V-Tuber Collaboration Package: $12.99 A bundle for 5 V-Tuber songs & 3 Characters.