fix problems on NextStep Federal Credit Union [iphone]

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—— Run into issues on NextStep Federal Credit Union? Get help pending when official support gets back to you!

NextStep Federal Credit Union
Info:
company: School Systems Credit Union
: https://nextstepfcu.org/contact-us/
: nextstepfcu.org
Chat with our AI-based NextStep Federal Credit Union Support
   Hello! How can I assist you?  

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UI issue

no balance display

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account and logging back in can refresh the app and display your balance c... ⇲
 
Compatibility issue

inconsistent functionality between app and website

Fix: 1. Use the website for critical functions: If the app is not functioning as expected, use the web version of the banking service for essenti... ⇲
 
Features issue

missing mobile deposit

Fix: 1. Check eligibility: Ensure that your account is eligible for mobile deposit. This information can usually be found in the app's help secti... ⇲
 
Network issue

NextStep Federal Credit Union and online banking down for weeks

Fix: 1. Monitor for updates: Regularly check the credit union's website or social media for any announcements regarding outages or maintenance sc... ⇲
 
Support issue

customer service unhelpful

Fix: 1. Prepare your questions: When contacting customer service, have specific questions ready to help them assist you better. This can include... ⇲
 
Bugs issue

bugs causing account amounts not to show

Fix: 1. Restart the app: Close the app completely and restart it. This can sometimes resolve temporary bugs that prevent account amounts from dis... ⇲
 
Glitches issue

glitchy on iPhone X

Fix: 1. Update iOS: Ensure your iPhone X is running the latest version of iOS. Go to Settings > General > Software Update to check for updates.... ⇲
 
Installation issue

requires frequent reinstallations

Fix: 1. Check storage space: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage to see if you need to free up... ⇲
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 what users are saying
Good experience
90.5%

Neutral
6.0%

Bad experience
3.4%

~ from our NLP analysis of 116 combined software ratings.

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 Private Data NextStep Federal Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics