fix problems on Newtown Savings Bank [iphone]

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—— Run into issues on Newtown Savings Bank? Get help pending when official support gets back to you!

Newtown Savings Bank
Info:
company: Newtown Savings Bank
: https://www.nsbonline.com
: www.nsbonline.com
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Camera issue

Camera glitches during check deposits

Fix: Ensure that your camera lens is clean and unobstructed. If the camera is still glitchy, try closing the app completely and reopening it. You... ⇲
 
UI issue

Newtown Savings Bank remains open when minimized

Fix: This behavior may be due to the app's design. To minimize the app without it remaining active, you can try using the 'Background App Refresh... ⇲

Unclear charge display

Fix: If charges are unclear, try reviewing your transaction history in detail. Tap on each transaction to see if there are additional details ava... ⇲
 
Customization issue

Lacks features of the old system

Fix: Familiarize yourself with the new layout and features by exploring the app thoroughly. Sometimes, features are relocated rather than removed... ⇲

Old layout was better

Fix: Take time to familiarize yourself with the new layout. Sometimes, features are just relocated, and exploring the app can help you find what... ⇲
 
Settings issue

Cannot add invoice numbers to checks

Fix: If the app does not allow you to add invoice numbers, consider keeping a separate record of your invoices in a notes app or spreadsheet. Thi... ⇲

Cannot classify checks

Fix: If the app does not support classifying checks, consider creating a system using a notes app or spreadsheet to categorize your checks manual... ⇲

Cannot turn debit card on/off

Fix: If the app does not provide an option to turn your debit card on or off, check the bank's website for any online banking features that may a... ⇲
 
Login issue

Constantly logs out after check pictures

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. Check the App Store for any available updates for the Newt... ⇲

Does not remember login credentials

Fix: Make sure that you are selecting the 'Remember Me' option when logging in. If this option is not available, check your device settings to en... ⇲

Newtown Savings Bank frequently locks users out

Fix: If the app locks you out frequently, ensure that you are entering the correct login credentials. If you forget your password, use the 'Forgo... ⇲

Inconsistent login experience

Fix: If you experience inconsistent login issues, ensure that your app is updated to the latest version. Updates often fix bugs related to login... ⇲
 
Security issue

Stays signed in when leaving the app

Fix: Check the app settings for any options related to security or session management. If available, enable any settings that require re-authenti... ⇲
 
Account issue

Requires account numbers for transfers

Fix: If you find it cumbersome to enter account numbers, consider saving frequently used accounts in the app if that feature is available. This c... ⇲

Cannot access statements

Fix: If the app does not allow you to access statements, check if there is an option to view them on the bank's website. Many banks provide onlin... ⇲

Difficult to check transactions

Fix: If checking transactions is difficult, try using the search function within the app to quickly locate specific transactions by date or amoun... ⇲
 
Downloads issue

Forces app download every time

Fix: Ensure that your device has enough storage space and a stable internet connection. If the app is still forcing a download, try deleting the... ⇲
 
Bugs issue

Bugs and glitches present

Fix: Regularly check for app updates in the App Store, as developers often release patches to fix bugs. Keeping the app updated can resolve many... ⇲
 
Glitches issue

Glitchy loading screens

Fix: If you experience glitchy loading screens, try clearing the app's cache by deleting and reinstalling the app. This can help resolve any temp... ⇲
 
Slow issue

Slow app opening

Fix: To improve app opening speed, ensure that your device has enough free storage space. Go to Settings > General > iPhone Storage to check your... ⇲
 
Updates issue

Zelle feature missing

Fix: If the Zelle feature is missing, check if the app has been updated to the latest version, as features may be added in updates. Go to the App... ⇲
 
Feedback issue

Limited feedback gathering from users

Fix: If you want to provide feedback, look for any feedback options within the app. This can help the developers understand user concerns better.... ⇲
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 what users are saying
Bad experience
69.0%

Good experience
27.4%

Neutral
3.6%

~ from our NLP analysis of 84 combined software ratings.

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 Private Data Newtown Savings Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics