fix problems on TouchChat HD [iphone]

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—— Run into issues on TouchChat HD? Get help pending when official support gets back to you!

TouchChat HD - AAC
Info:
company: Prentke Romich Company
: https://touchchatapp.com/support
: touchchatapp.com
Chat with our AI-based TouchChat HD Support
   Hello! How can I assist you?  

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UI issue

Buttons can't be moved, copied, or pasted

Fix: To move buttons, ensure you are in the edit mode of the app. Tap and hold the button you want to move until it becomes draggable. If this do... ⇲

Some buttons hidden on 16-button page

Fix: If buttons are hidden, try scrolling through the page to see if they are simply out of view. You can also check if there are any filters or... ⇲

Lack of picture in sentence strip

Fix: To add pictures to the sentence strip, check the app settings for options related to visual aids or sentence construction. There may be a fe... ⇲

Quality of SymbolStix icons is poor

Fix: If the quality of SymbolStix icons is unsatisfactory, check if there are options within the app to adjust the resolution or quality settings... ⇲
 
Crashes issue

Crashes unexpectedly

Fix: To address unexpected crashes, first ensure that your app is updated to the latest version. Developers often release updates to fix bugs tha... ⇲
 
Payments issue

High cost for additional device

Fix: If the cost for additional devices is a concern, consider exploring any available discounts or bundle offers that may reduce the overall cos... ⇲

Expensive program

Fix: If the program's cost is a concern, consider looking for grants or funding options that may be available for assistive technology. Many orga... ⇲
 
Compatibility issue

Limited compatibility across devices

Fix: To improve compatibility, check if the app has a web version or if it can be used on other platforms. Sometimes, using the app on a differen... ⇲
 
Support issue

Unhelpful customer service

Fix: If customer service is unhelpful, try searching for user forums or community groups online where other users share their experiences and sol... ⇲

Paid support only

Fix: If support is only available through paid options, utilize online resources such as forums, YouTube tutorials, or user groups where you can... ⇲
 
Customization issue

Cumbersome editing process

Fix: To streamline the editing process, familiarize yourself with all the editing tools available in the app. Spend some time exploring the setti... ⇲
 
Updates issue

Outdated vocabularies

Fix: To address outdated vocabularies, check if there are any updates available for the app that may include new vocabulary options. Regularly up... ⇲
 
Bugs issue

Low expectations for nonverbal users

Fix: To counter low expectations, actively engage in customizing the app to better suit the needs of nonverbal users. This can include adding mor... ⇲
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 what users are saying
Good experience
61.5%

Neutral
23.1%

Bad experience
15.4%

~ from our NLP analysis of 26 combined software ratings.

 Switch to these Alternatives:
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Predictable

 Private Data TouchChat HD collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. WordPower Vocabulary: $149.99 WordPower Vocabulary Set
  2. Gateway© Vocabulary: $149.99 Gateway© Vocabulary
  3. iShare Individual 1-Year 2GB Subscription: $59.99 iShare allows you to save and retrieve your vocab files. It also allows you to exchange custom made vocab files with other members of the iShare community. In addition, iShare subscribers can log in to the iShare web page. Provides 2 GB of storage space.
  4. Talk-About Vocabulary: $44.99 Talk-About Vocabulary
  5. Pixon® for TouchChat: $79.99 Pixon® for TouchChat
  6. PCS Symbol Library: $49.99 PCS symbol library and the PCS vocabularies
  7. iShare Team 1-Year 30GB Subscription: $239.99 iShare allows you to save and retrieve your vocab files. It also allows you to exchange custom made vocab files with other members of the iShare community. In addition, iShare subscribers can log in to the iShare web page. Provides 30 GB of storage space.
  8. Hebrew Language Pack: $149.99 Hebrew Language Pack
  9. News-2-You and Unique Service: $99.99 News-2-You and Unique Service
  10. Unique Learning System: $59.99 Unique Learning System