fix problems on MyMERS [iphone]

—— Run into issues on MyMERS? Get help pending when official support gets back to you!

myMERS

Info:

company: Alerus Financial Corporation

: https://www.mersofmich.com/mers/about-mers/contact-us/

: www.mersofmich.com

Chat with our AI-based myMERS Support

🛠️ Common myMERS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

myMERS does not remember password

Fix: Check if the 'Remember Me' or 'Keep Me Logged In' option is enabled during login. If not, ensure to select it before logging in. If the app... ⇲

Difficult to find account information

Fix: Familiarize yourself with the app's layout. Spend some time exploring the main menu and submenus to locate account information. Look for a '... ⇲

Requires login every time despite device option

Fix: Check the app settings to ensure that the option for staying logged in is enabled. If the app does not have this option, consider checking y... ⇲

Lacks facial recognition for login

Fix: Check if the app has been updated to the latest version, as newer versions may include additional features like facial recognition. If it do... ⇲

UI issue

Confusing for older users

Fix: Encourage older users to take a guided tour of the app, if available, or to read through the help section to familiarize themselves with the... ⇲

Previous version was more user friendly

Fix: Explore the app settings to see if there are options to customize the interface or layout to make it more user-friendly. Sometimes, adjustin... ⇲

Tough to navigate for withdrawals

Fix: Review the app's help section or user guide for specific instructions on how to navigate to the withdrawal section. Familiarizing yourself w... ⇲

Search issue

Hard to find specific information

Fix: Utilize the search feature within the app to quickly locate specific information. If the app does not have a search function, try to navigat... ⇲