fix problems on Seelbach's [iphone]

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—— Run into issues on Seelbach's? Get help pending when official support gets back to you!

Seelbach's
Info:
company: Seelbach's
: https://seelbachs.com/pages/contact
: seelbachs.com
Chat with our AI-based Seelbach's Support
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UI issue

Rubbish in filter areas

Fix: Try clearing any applied filters and starting fresh. This can help you see if the filters are functioning correctly. If the filters are not... ⇲

No ability to see in-stock items

Fix: Check if there is a filter option specifically for in-stock items. If not, try searching for items directly and see if the app indicates sto... ⇲

Coupon codes location is not intuitive

Fix: Look for a dedicated section in the checkout process for entering coupon codes. This is often found on the payment page. If you can't find i... ⇲
 
Payments issue

Payment methods are confusing

Fix: Review the payment options available in the app settings. Make sure you understand each method and its requirements. If possible, create a l... ⇲

Some payment options redirect to website

Fix: If you encounter a redirect, try using a different browser or clearing your current browser's cache and cookies. This can sometimes resolve... ⇲

No way to save credit card

Fix: Check if there is an option in the payment settings to enable saving credit card information. This is often found in the checkout process or... ⇲
 
Account issue

No way to edit account default information

Fix: Check the account settings section of the app thoroughly. Look for options labeled 'Profile', 'Account', or 'Settings' where you might find... ⇲

No way to save addresses

Fix: Look for an 'Address Book' or 'Saved Addresses' section in your account settings. This is where you can typically add and manage multiple ad... ⇲
 
Notifications issue

Lack of communication regarding order status

Fix: Check the app for any order history or tracking section that may provide updates on your orders. This is often found in the account or order... ⇲
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 what users are saying
Good experience
98.6%

Neutral
0.9%

Bad experience
0.5%

~ from our NLP analysis of 787 combined software ratings.

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 Private Data Seelbach's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases