fix problems on IONITY [iphone]

—— Run into issues on IONITY? Get help pending when official support gets back to you!

IONITY

Info:

company: Ionity

: https://support.ionity.eu/

Chat with our AI-based IONITY Support

🛠️ Common IONITY Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Charging cables often do not work

Fix: 1. Check the charging cable for any visible damage or wear. If the cable is damaged, replace it with a new one. 2. Ensure that the charging... ⇲

Inaccurate station availability

Fix: 1. Refresh the app by closing it completely and reopening it. This can help update the station availability data. 2. Check for any app updat... ⇲

UI issue

Map does not display available stations

Fix: 1. Ensure that your device's location services are enabled for the IONITY app. Go to Settings > Privacy > Location Services and make sure it... ⇲

Payments issue

Does not accept US credit cards

Fix: 1. Check if your credit card has international transaction capabilities. If not, contact your bank to enable this feature. 2. Try using a di... ⇲

Issues with Swedish card input

Fix: 1. Double-check that you are entering the card information correctly, including the card number, expiration date, and CVV. 2. Ensure that th... ⇲

Account issue

Difficulties managing or canceling subscription

Fix: 1. Open the app and navigate to the account or subscription settings. Look for options related to managing or canceling your subscription. 2... ⇲

Bugs issue

IONITY is not bug-free

Fix: 1. Regularly check for app updates in the App Store and install them, as updates often include bug fixes. 2. Clear the app's cache by going... ⇲

Support issue

Poor customer support experience

Fix: 1. Check the app for a help or support section that may provide FAQs or troubleshooting tips that can resolve your issue without needing to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.6%

Bad experience

11.7%

Neutral

2.7%

~ from our NLP analysis of 111 combined software ratings.

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Private Data IONITY collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Search History
- Usage Data
- Diagnostics
- Other Data