fix problems on Pet Paradise [iphone]

—— Run into issues on Pet Paradise? Get help pending when official support gets back to you!

Pet Paradise

Info:

company: American Pet Resorts, LLC

: https://www.petparadise.com/mobile-app-faqs.htm

: www.petparadise.com

Chat with our AI-based Pet Paradise Support

🛠️ Common Pet Paradise Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Add to Calendar functionality missing

Fix: To manually add appointments to your calendar, open the Pet Paradise app and navigate to the appointment details. Take note of the date and... ⇲

Limited features compared to website

Fix: Check for any app updates in the App Store. Developers often add features and improvements based on user feedback. To update, open the App S... ⇲

UI issue

Home Screen does not scroll

Fix: Try restarting the app. Close the app completely by swiping it away from the app switcher, then reopen it. This can often resolve minor glit... ⇲

Cannot view current reservations

Fix: Navigate to the reservations section of the app and ensure you are logged into the correct account. Sometimes, reservations may be linked to... ⇲

Camera issue

Webcam access unavailable

Fix: Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera, and make sure Pet Paradise is enabled. If it is... ⇲

Glitches issue

Glitches in comments section

Fix: Clear the app's cache by deleting and reinstalling the app. This can help eliminate any corrupted data causing glitches. To do this, press a... ⇲

Support issue

Customer service issues

Fix: Check the app for any FAQs or help sections that may provide answers to common questions. This can often resolve issues without needing to c... ⇲

Crashes issue

Pet Paradise crashes frequently

Fix: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If storage is... ⇲

Login issues with incorrect password

Fix: Double-check that you are entering the correct password. Ensure that Caps Lock is not on and that you are using the correct case. If you are... ⇲

Inability to log in due to glitches

Fix: Try logging in from the website instead of the app. This can help determine if the issue is app-specific or account-related. OR Clear the... ⇲

Pet Paradise stuck on login screen

Fix: Force close the app and reopen it. This can often resolve temporary glitches that cause the app to freeze on the login screen. OR If the... ⇲

Settings issue

No available appointments

Fix: Check if you are looking at the correct date range. Sometimes, appointments may be available on different days. Use the calendar feature to... ⇲

Freezing issue

Pet Paradise freezes or shuts down

Fix: Force close the app by swiping it away from the app switcher, then reopen it. This can help reset the app's state and resolve freezing issue... ⇲

Updates issue

Military discount not updating

Fix: Check if you have entered the military discount code correctly. Go to the settings or account section of the app to verify your discount sta... ⇲

Syncing issue

Booking confirmations unreliable

Fix: Check your email for booking confirmations. Ensure that the email address linked to your account is correct and that you are checking the ri... ⇲

Security issue

Frequent password resets required

Fix: Ensure that you are using a strong password that meets the app's requirements. Avoid using easily guessable passwords and consider using a p... ⇲