fix problems on DimeCuba [iphone]

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—— Run into issues on DimeCuba? Get help pending when official support gets back to you!

DimeCuba: Recharges & Calls
Info:
company: Ringmi
: https://soporte.dimecuba.com/home
: www.dimecuba.com
Chat with our AI-based DimeCuba Support
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Login issue

User login issues

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password. On the login screen, tap 'Forgot Password?' and follow... ⇲
 
Payments issue

Unauthorized charges occur

Fix: 1. Review Transaction History: Open the app, go to your account settings, and check your transaction history for any unauthorized charges. D... ⇲

Recharge transactions fail

Fix: 1. Verify Payment Information: Ensure that your payment information is correct and up to date in the app settings. Double-check card numbers... ⇲

No option for double recharges

Fix: 1. Contact Support via App: If you need to recharge multiple times, consider doing them one at a time. Use the app's support feature to sugg... ⇲

Difficulties in applying discounts

Fix: 1. Check Discount Code Validity: Ensure that the discount code you are trying to apply is still valid and has not expired. Look for any spec... ⇲
 
Compatibility issue

Website functionality is poor

Fix: 1. Clear Browser Cache: If you are accessing the website through a browser, clear your browser's cache and cookies. This can often resolve l... ⇲
 
Ads issue

Promotions are misleading

Fix: 1. Read Terms and Conditions: Always check the terms and conditions associated with promotions. This can provide clarity on what is included... ⇲
 
UI issue

DimeCuba does not navigate properly

Fix: 1. Restart the App: Close the app completely by swiping it away in the app switcher, then reopen it. This can help reset any navigation issu... ⇲
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 what users are saying
Good experience
96.7%

Bad experience
1.8%

Neutral
1.5%

~ from our NLP analysis of 5,557 combined software ratings.

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 Private Data DimeCuba collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics