fix problems on VETC [iphone]

—— Run into issues on VETC? Get help pending when official support gets back to you!

VETC

Info:

company: VETC ELECTRONIC TOLL COLLECTION COMPANY LIMITED

: http://vetc.com.vn

: vetc.com.vn

Chat with our AI-based VETC Support

🛠️ Common VETC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot change phone number easily

Fix: To change your phone number in the VETC app, first, open the app and navigate to the 'Profile' or 'Account Settings' section. Look for an op... ⇲

Frequent repetitive notifications

Fix: To manage notifications, go to your iPhone's 'Settings' app, scroll down to find the VETC app, and tap on it. Here, you can adjust notificat... ⇲

Account issue

Inconvenient account identification process

Fix: To streamline the account identification process, ensure that your profile is fully updated with all necessary information. This may include... ⇲

Payments issue

No option to withdraw funds to personal bank account

Fix: Check the app's 'Wallet' or 'Funds' section to see if there are any options for transferring funds. If there is no direct option to withdraw... ⇲

Transaction fees for each top-up

Fix: To minimize transaction fees, consider using a payment method that has lower fees associated with it. Check if the app offers different paym... ⇲

Error during bank transfer

Fix: If you encounter an error during a bank transfer, first double-check the bank account details you entered for accuracy. Ensure that your ban... ⇲

Limited bank connections

Fix: If you find that the app has limited bank connections, check if there are any updates available for the app that may include additional bank... ⇲

Updates issue

Old balance not transferred after upgrade

Fix: If your balance did not transfer after an upgrade, first check if you are logged into the correct account. Sometimes, users may accidentally... ⇲

Network issue

VETC inaccessible at times

Fix: If the app is frequently inaccessible, check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. If the is... ⇲

Server issues affecting functionality

Fix: If you are experiencing server issues, check the app's official social media pages or website for any announcements regarding server mainten... ⇲

UI issue

No option to delete vehicles in management

Fix: To manage your vehicles, navigate to the 'Vehicle Management' section in the app. Look for an option to edit or manage your vehicles. If the... ⇲

Requires repeated username entry

Fix: To avoid repeated username entry, check if the app has a 'Remember Me' or 'Stay Logged In' option during login. Enabling this feature can he... ⇲

Crashes issue

Frequent app crashes

Fix: If the app crashes frequently, ensure that your iPhone's operating system is up to date. Go to 'Settings' > 'General' > 'Software Update' to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

53.7%

Good experience

24.4%

Neutral

22.0%

~ from our NLP analysis of 41 combined software ratings.

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Private Data VETC collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Diagnostics