—— Run into issues on Endurance ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you find that the app does not perform as well as the website, consider using the website for critical tasks. You can access the website... ⇲
Fix: Double-check that you are entering the correct contract number and VIN. Ensure there are no extra spaces or incorrect characters. If you are... ⇲
Fix: Ensure that your internet connection is stable. If you are on a weak Wi-Fi or cellular signal, try moving to a location with better connecti... ⇲
Fix: Familiarize yourself with the app's features by checking the help section or user guide within the app. This can help you understand what fu... ⇲
Fix: If you cannot cancel your policy through the app, check the website for cancellation options. There may be a specific section for policy man... ⇲
Fix: Check if there are any settings within the app that allow you to enable notifications for claim updates. This may help you stay informed abo... ⇲
Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and where different features are located. This can help... ⇲
Fix: Ensure that you are in an area with good cellular reception when making calls. If possible, use a landline or a different phone to avoid dis... ⇲
Fix: Verify that you are entering your account information correctly. Check for typos or incorrect details. If you have recently changed your acc... ⇲
Fix: Close any other apps running in the background to free up system resources. This can help improve the performance of the Endurance Mobile ap... ⇲
Fix: Prepare a list of specific questions or issues before contacting customer service. This can help you communicate your needs more clearly and... ⇲
Fix: If the app lacks email communication features, use the website to send inquiries or feedback via email. Look for a 'Contact Us' section on t... ⇲
Fix: For urgent needs, always have the website bookmarked as a backup option. This ensures you can access important information quickly if the ap... ⇲
Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS can... ⇲
Fix: Ensure that all devices are running the latest version of the app. Check the App Store for updates and install them on all devices. OR If... ⇲