fix problems on ZMahjong Solitaire [iphone]

—— Run into issues on ZMahjong Solitaire ? Get help pending when official support gets back to you!

zMahjong Solitaire by SZY

Info:

company: Shen Zhongyuan

: https://shenzyapp.com

: shenzyapp.com

Chat with our AI-based zMahjong Solitaire Support

🛠️ Common zMahjong Solitaire Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Game sometimes gets stuck

Fix: If the game gets stuck, try closing the app completely and then reopening it. To do this, double-click the Home button (or swipe up from the... ⇲

Inaccurate count of games won

Fix: To address the inaccurate count of games won, try resetting the app's data. Go to the app settings within zMahjong Solitaire and look for an... ⇲

Bugs issue

Incorrect number of moves remaining

Fix: Check if there is an option in the settings to reset or recalibrate the game mechanics. Sometimes, toggling settings can refresh the game’s... ⇲

End of game will not re-start

Fix: If the game does not restart after completion, try tapping the 'Home' button and then returning to the app. This can sometimes refresh the g... ⇲

Match recognition errors

Fix: If the game is not recognizing matches, try tapping the tiles more deliberately or ensuring that you are tapping them in the correct sequenc... ⇲

Unable to slide tiles after bug fix

Fix: If you are unable to slide tiles, try restarting the app to see if that resolves the issue. Sometimes, a simple restart can fix functionalit... ⇲

Notifications issue

Notification of 'no moves left' doesn't always display

Fix: Ensure that your device's notifications are enabled for zMahjong Solitaire. Go to Settings > Notifications > zMahjong Solitaire and make sur... ⇲

Forced notifications at end of game

Fix: To manage forced notifications, check the app's notification settings and adjust them according to your preferences. You may be able to disa... ⇲

Ads issue

Ads reappear after payment

Fix: If ads reappear after making a payment, check if you are logged into the correct account associated with your purchase. Sometimes, logging o... ⇲

Loud ads between games

Fix: To manage loud ads, check the in-game settings for an option to mute or lower the volume of ads. If there is no such option, consider loweri... ⇲

Flickering and fast switching ads

Fix: If you experience flickering ads, try clearing the app's cache if the option is available in the settings. This can help improve performance... ⇲

Crashes issue

Game crashes after update

Fix: If the game crashes after an update, try restarting your device. This can help clear any temporary issues that may have arisen from the upda... ⇲

Gameplay issue