—— Run into issues on Get Healthy U TV? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To find the video length, try tapping on the video thumbnail before starting it. This may display the duration in a preview mode. If this do... ⇲
Fix: To cancel your subscription, open the Settings app on your iPhone, tap on your name at the top, then select 'Subscriptions'. Find Get Health... ⇲
Fix: To manage auto-renewal, go to the Settings app on your iPhone, tap on your name, then 'Subscriptions'. Here, you can see if auto-renewal is... ⇲
Fix: Try closing the app completely and reopening it. To do this, swipe up from the bottom of the screen (or double-click the home button) to vie... ⇲
Fix: If the interface feels clunky, try restarting the app or your device. Sometimes, a simple restart can resolve temporary glitches that affect... ⇲
Fix: Check for any updates to the app in the App Store, as developers may add new content or refresh existing workouts. Regularly updating the ap... ⇲
Fix: If you find the pace too fast, try pausing the video and using the playback controls to slow it down if the app offers that feature. This ca... ⇲
Fix: Double-check that you are entering the correct email and password. Ensure that Caps Lock is not on and that you are using the correct case f... ⇲
Fix: Check your internet connection to ensure you are connected to Wi-Fi or have a strong cellular signal. If your connection is weak, try moving... ⇲
Fix: Check the app for any FAQ or help section that may provide answers to common issues. This can often resolve problems without needing to cont... ⇲