fix problems on ZipBy [iphone]

—— Run into issues on ZipBy? Get help pending when official support gets back to you!

ZipBy

Info:

company: ZipBy

: https://zipby.app/support/

: zipby.app

Chat with our AI-based ZipBy Support

🛠️ Common ZipBy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ZipBy frequently fails to register parking sessions

Fix: Ensure that your internet connection is stable. If you are using mobile data, try switching to Wi-Fi or vice versa. Additionally, check if t... ⇲

Inconsistent performance at entry and exit gates

Fix: Make sure that your location services are enabled for the app. Go to Settings > Privacy & Security > Location Services, and ensure that ZipB... ⇲

Privacy issue

Requires constant location tracking

Fix: Adjust the location settings for the app. Go to Settings > Privacy & Security > Location Services > ZipBy, and select 'While Using the App'... ⇲

Registration issue

Complicated account creation process

Fix: Follow a step-by-step guide for account creation. Make sure to have all necessary information ready, such as email, phone number, and paymen... ⇲

Payments issue

No guest payment option available

Fix: If you need to make a payment without creating an account, consider using a different parking app that offers guest payment options. Researc... ⇲

Inability to remove saved credit card information

Fix: To remove saved credit card information, go to the app's settings or payment section. Look for an option to manage payment methods and selec... ⇲

Refund process is lengthy and unresolved

Fix: Keep a detailed record of your refund request, including dates and any correspondence. This can help expedite the process if you need to fol... ⇲

Payment processing issues lead to double charges

Fix: Check your transaction history in the app to confirm if the double charge is reflected. If so, take a screenshot and keep it for your record... ⇲

Difficulties with credit card input and autofill

Fix: Ensure that your iPhone's autofill settings are correctly configured. Go to Settings > Safari > Autofill and check that your information is... ⇲

Frequent overcharging for parking sessions

Fix: Keep a record of your parking sessions and charges. If you notice overcharging, document the details and report them through the app's suppo... ⇲

No option for Apple Pay or similar services

Fix: Check the app's payment settings to see if there are any updates or options to add Apple Pay. This may be added in future updates, so keep t... ⇲

UI issue

ZipBy sometimes switches to incorrect languages

Fix: Check your iPhone's language settings. Go to Settings > General > Language & Region and ensure your preferred language is set correctly. Thi... ⇲

Inaccurate pricing displayed at parking locations

Fix: Before parking, verify the pricing by checking the parking location's official website or contacting them directly. This can help confirm th... ⇲

Support issue

Customer service response is slow or unhelpful

Fix: Utilize the app's FAQ or help section for common issues, which may provide quicker solutions than waiting for customer service. Look for a s... ⇲

Crashes issue