fix problems on CNB Texas(New) [iphone]

—— Run into issues on CNB Texas(New)? Get help pending when official support gets back to you!

CNB Texas(New)

Info:

company: CNB of Texas

: http://www.cnbwax.com/mobile-banking/mobile-app/

Chat with our AI-based CNB Texas(New) Support

🛠️ Common CNB Texas(New) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CNB Texas(New) often fails to open

Fix: 1. Restart your iPhone: Press and hold the power button until you see the slider, then slide to power off. After the device is off, press an... ⇲

Touch recognition does not work

Fix: 1. Clean the screen: Use a microfiber cloth to clean your iPhone screen, as dirt or smudges can affect touch sensitivity. 2. Restart the ap... ⇲

Requires frequent re-login

Fix: 1. Check app settings: Open the CNB Texas app, go to settings, and look for any options related to session timeouts or stay logged in. Adjus... ⇲

Login issues with internet or authentication

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between them to see if it resolves t... ⇲

Requires password entry every time

Fix: 1. Check app settings: Open the CNB Texas app, go to settings, and look for any options related to session timeouts or stay logged in. Adjus... ⇲

Compatibility issue

No facial recognition support

Fix: 1. Use the app's alternative login methods: If facial recognition is not available, use your password or any other login method provided by... ⇲

Payments issue

Mobile deposit errors

Fix: 1. Ensure proper check positioning: When taking a photo of the check, make sure it is well-lit, flat, and centered within the frame. 2. Che... ⇲

No support for Apple Pay or Samsung Pay

Fix: 1. Use alternative payment methods: If Apple Pay or Samsung Pay is not supported, consider using a debit or credit card directly within the... ⇲

Mobile deposit requires multiple attempts

Fix: 1. Ensure proper check positioning: When taking a photo of the check, make sure it is well-lit, flat, and centered within the frame. 2. Che... ⇲

Slow issue

CNB Texas(New) is slow and glitchy

Fix: 1. Restart your iPhone: This can help clear temporary glitches. 2. Free up storage: Go to Settings > General > iPhone Storage and delete un... ⇲

Bugs issue

Inconsistent functionality

Fix: 1. Update the app: Go to the App Store and check for updates to ensure you have the latest version, which may fix inconsistencies. 2. Resta... ⇲

Screen issue

Blank screen after opening

Fix: 1. Restart the app: Close the app completely and reopen it. 2. Restart your iPhone: This can help clear temporary glitches that may cause a... ⇲

Syncing issue

Bill pay account not synced

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Refresh the app: Close the app completely and... ⇲

Crashes issue

Frequent crashes

Fix: 1. Restart your iPhone: This can help clear temporary glitches that may cause crashes. 2. Free up storage: Go to Settings > General > iPhon... ⇲

UI issue

User interface is outdated

Fix: 1. Provide feedback within the app: If the app has a feedback option, suggest improvements for the user interface. 2. Check for updates: Go... ⇲

Camera issue

CNB Texas(New) does not recognize check centering

Fix: 1. Ensure proper check positioning: When taking a photo of the check, make sure it is well-lit, flat, and centered within the frame. 2. Use... ⇲

Account issue

Cannot reset or change password

Fix: 1. Use the 'Forgot Password' feature: On the login screen, select 'Forgot Password' and follow the prompts to reset your password. 2. Check... ⇲

Installation issue

CNB Texas(New) needs frequent reinstallation

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find CNB Texas, and select 'Offload App'. Reinstall the app from the App Stor... ⇲

Support issue