fix problems on Bambino [iphone]

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—— Run into issues on Bambino? Get help pending when official support gets back to you!

Bambino: Babysitting made easy
Info:
company: Bambino Technologies, Inc.
: http://www.bambinositters.com
: www.bambinositters.com
Chat with our AI-based Bambino Support
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Policies issue

Parents can cancel last minute without penalty

Fix: As a sitter, you can set your own cancellation policy in your profile. Clearly state your terms regarding cancellations to parents when you... ⇲

Lack of protection for sitters against last-minute cancellations

Fix: Establish a personal cancellation policy that you communicate to parents before accepting jobs, which may help deter last-minute cancellatio... ⇲
 
Messages issue

Sitters cannot communicate with parents before booking

Fix: Use the app's profile features to provide detailed information about yourself, including your experience and availability. This can help par... ⇲
 
Features issue

No availability feature for sitters

Fix: Manually update your availability in your profile regularly. Make it a habit to check and adjust your availability at the start of each week... ⇲
 
Reviews issue

Bias towards parents in reviews

Fix: Encourage parents to leave honest reviews after each job. You can politely remind them at the end of the service to share their experience,... ⇲
 
Account issue

Difficulties in account activation for sitters

Fix: Ensure that you are following all the steps outlined in the activation process carefully. Double-check that you have provided all required d... ⇲
 
Cancellations issue

High cancellation rates from sitters

Fix: To mitigate cancellations, consider setting clear expectations with parents about your availability and policies during the booking process.... ⇲
 
Search issue

Limited filtering options for sitters

Fix: Utilize any available sorting features in the app to prioritize jobs that meet your criteria, such as distance or pay rate. OR Keep a lis... ⇲
 
Security issue

Inadequate background checks for sitters

Fix: As a sitter, ensure that you have completed all necessary background checks required by the app. If you feel the checks are insufficient, co... ⇲
 
Management issue

Poor management and treatment of sitters

Fix: Document any instances of poor treatment or management and keep a record of your experiences. This can help you identify patterns and decide... ⇲
 
Payments issue

No tip option for sitters

Fix: Consider discussing the possibility of tips with parents directly after a job, as some may be willing to offer cash tips even if the app doe... ⇲

Unclear payment process for sitters

Fix: Review the payment section in the app to understand how payments are processed. Make sure you are aware of the timelines for receiving payme... ⇲
 
UI issue

Issues with app navigation and user experience

Fix: Take time to familiarize yourself with the app's layout. Explore all menus and features to understand where everything is located, which can... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.3%

Bad experience
1.9%

Neutral
0.9%

~ from our NLP analysis of 23,334 combined software ratings.

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 Private Data Bambino collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Premium Membership: $19.99 Booking has never been easier with Premium.
  2. Quarterly Premium Membership: $39.99 Booking has never been easier with Premium.
  3. Monthly Premium Membership: $19.99 Booking has never been easier with Premium.
  4. Quarterly Premium Membership: $39.99 Booking has never been easier with Premium.
  5. Annual Premium Membership: $99.99 Booking has never been easier with Premium.
  6. Semi-annual Premium Membership: $59.99 Booking has never been easier with Premium.
  7. Annual Premium Membership: $99.99 Booking has never been easier with Premium.
  8. Monthly Premium Membership: $19.99 Booking has never been easier with Premium.
  9. Quarterly Premium Membership: $39.99 Booking has never been easier with Premium.
  10. Semi-annual Premium Membership: $59.99 Booking has never been easier with Premium.