—— Run into issues on Reliance Global Call? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either through Wi-Fi or cellular data. Try switching betwee... ⇲
Fix: 1. Sync contacts manually: Go to Settings > Privacy > Contacts and ensure Reliance Global Call is allowed to access your contacts. If it is... ⇲
Fix: 1. Manually edit contacts: Go to your iPhone's Contacts app to update or remove contacts. Changes made here should reflect in the Reliance G... ⇲
Fix: 1. Log out and log back in: Go to the app settings and find the option to log out. After logging out, close the app completely and reopen it... ⇲
Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on any... ⇲
Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular data connection. You can test this by trying to load a webpage... ⇲
Fix: 1. Switch networks: If you are on Wi-Fi, try switching to cellular data or vice versa to see if connectivity improves. 2. Move to a differen... ⇲
Fix: 1. Check app settings: Go to the app settings and look for options related to call routing. Ensure that the app is set to use internet calli... ⇲
Fix: 1. Check app settings: Look for any settings related to access numbers and ensure that local access numbers are enabled if available. 2. Use... ⇲
Fix: 1. Refresh the app: Close the app completely and reopen it to see if the balance updates correctly. 2. Check for updates: Ensure you are usi... ⇲
Fix: 1. Check app settings: Look for a setting related to favorites and ensure it is enabled. If it is not, enable it and try adding favorites ag... ⇲
Fix: 1. Check app settings: Go to the app settings and look for options related to dialing or prompts. Disable any unnecessary prompts if availab... ⇲
Fix: 1. Enable internet calling: Go to the app settings and ensure that internet calling is enabled. This is necessary for making paid calls thro... ⇲
Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix issues related to unexpected logouts. 2. Cl... ⇲
Fix: 1. Check payment settings: Go to the app settings and look for payment or subscription options. If available, find the option to manage or c... ⇲
Fix: 1. Check FAQs: Look for a help or FAQ section within the app or on the website. Many common issues are addressed there. 2. Use alternative c... ⇲
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues with apps not opening after an update. 2. Clear app cache: Go to Sett... ⇲
Fix: 1. Adjust iPhone settings: Go to Settings > Display & Brightness and select 'Light' or 'Dark' mode. While the app may not support dark mode,... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it to see if the signup options work after a refresh. 2. Check for updates: Ensure y... ⇲