fix problems on Motel Rocks [iphone]

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—— Run into issues on Motel Rocks? Get help pending when official support gets back to you!

Motel Rocks
Info:
company: motelrocks.com
: http://www.motelrocks.com
Chat with our AI-based Motel Rocks Support
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Login issue

Unable to log in or reset password

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
 
Loading issue

Wishlist and cart do not load

Fix: 1. Refresh the app: Close the app completely and reopen it. This can help reload the wishlist and cart sections. OR 2. Check for app upda... ⇲
 
Bugs issue

No product reviews available

Fix: 1. Check the app settings: Sometimes, review settings can be toggled off. Look for any settings related to product reviews in the app's sett... ⇲

Inconsistent sizing information

Fix: 1. Refer to the size guide: Look for a size guide within the app or on the website to compare your measurements with the sizing chart provid... ⇲

Order not found error

Fix: 1. Verify your account: Make sure you are logged into the correct account associated with your order. Check your email for confirmation of t... ⇲

Items often out of stock

Fix: 1. Set up notifications: If the app allows, enable notifications for restocks on specific items you are interested in. OR 2. Check back f... ⇲
 
Payments issue

High return shipping costs

Fix: 1. Review return policy: Check the app or website for any promotions or policies that might reduce return shipping costs, such as free retur... ⇲
 
Settings issue

Currency cannot be changed

Fix: 1. Check app settings: Look for a settings option within the app that allows you to change the currency. This may be under account settings... ⇲

Motel Rocks does not allow free returns

Fix: 1. Review return policy: Check the app or website for any specific conditions under which free returns may be offered, such as for first-tim... ⇲
 
Search issue

No filtering or sorting options

Fix: 1. Use the search function: Instead of filtering, use the search bar to find specific items or categories you are interested in. OR 2. Br... ⇲
 
UI issue

Keyboard pops up unexpectedly

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix keyboard issues. OR 2. Restart the app:... ⇲

Difficult navigation and user flow

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and where different features are located... ⇲
 
Support issue

Customer service unresponsive

Fix: 1. Use alternative contact methods: If the app has a chat feature, try using that. Alternatively, check if there is an email or social media... ⇲
 
Crashes issue

Motel Rocks shuts down unexpectedly

Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often fix stability issues. OR 2. Free up storage... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
5.6%

Neutral
2.4%

~ from our NLP analysis of 1,616 combined software ratings.

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 Private Data Motel Rocks collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Browsing History
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Browsing History
    • Usage Data
    • Diagnostics