fix problems on Groucho's Deli [iphone]

—— Run into issues on Groucho's Deli? Get help pending when official support gets back to you!

Groucho's Deli

Info:

company: ToGoTechnologies, LLC.

: http://togoorder.com/docs/contact.aspx

: www.grouchos.com

Chat with our AI-based Groucho's Deli Support

🛠️ Common Groucho's Deli Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clumsy and cluttered interface

Fix: Try resetting the app layout by going to the settings within the app. Look for an option to reset or restore default settings. This can help... ⇲

Does not work with auto-fill

Fix: Check your iPhone settings to ensure that auto-fill is enabled. Go to Settings > Safari > AutoFill and make sure the options for using conta... ⇲

Bugs issue

Full of bugs

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for Groucho's Deli, and check for updates. Updatin... ⇲

Errors when submitting orders

Fix: Ensure you have a stable internet connection before submitting your order. Try switching between Wi-Fi and mobile data to see if it resolves... ⇲

Points not recognized

Fix: Check if you are logged into the correct account associated with your points. Sometimes, users have multiple accounts. OR If points are s... ⇲

Lost points during app conversion

Fix: Check if there is a way to recover lost points in the app settings or FAQ section. Sometimes, there are recovery options available. OR If... ⇲

Constant errors

Fix: Make sure the app is updated to the latest version, as updates often fix bugs and errors. OR If errors persist, try uninstalling and rein... ⇲

Customization issue

Cannot choose pickup time

Fix: Check if there is a settings option within the app that allows you to set your preferred pickup time. If not, try reaching out to customer s... ⇲

Cannot order kids meals

Fix: Look for a separate section in the menu for kids meals. Sometimes, these options are categorized differently. OR If kids meals are not av... ⇲

Limited drink options

Fix: Check if there are any filters applied in the app that may be limiting your view of drink options. Reset any filters to see the full menu.... ⇲

UI issue

Confirmation screen lacks order information

Fix: Take a screenshot of your order before confirming it. This way, you have a record of what you ordered. OR Check if there is an option in... ⇲

Incomplete menu

Fix: Check for app updates, as the menu may be updated in newer versions. Go to the App Store and see if an update is available. OR If the men... ⇲

Hard to navigate

Fix: Familiarize yourself with the app's layout by exploring each section. Sometimes, taking a few minutes to explore can help improve navigation... ⇲

Cannot sign in

Fix: Double-check your login credentials for any typos. Ensure that Caps Lock is off and that you are using the correct email and password combin... ⇲

Forgot password feature fails

Fix: If the forgot password feature is not working, try resetting your password through the app's website if available, as it may function better... ⇲

Cannot log in

Fix: Verify that you are using the correct login credentials and that your internet connection is stable. Try logging in again after a few minute... ⇲

Crashes issue

Groucho's Deli frequently crashes

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR If the app co... ⇲

Force closes frequently

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR If the app... ⇲

Syncing issue

Order history not saved

Fix: Ensure that you are logged into your account when placing orders, as this is often required for saving order history. OR If order history... ⇲

Payments issue

Cannot use rewards points

Fix: Check the app's rewards section to ensure you are eligible to use your points. There may be restrictions on when and how points can be redee... ⇲

Search issue

Difficult to find specific locations

Fix: Use the app's search feature to enter the specific location you are looking for. Ensure your location services are enabled in your phone set... ⇲

Account issue