fix problems on InKin [iphone]

—— Run into issues on InKin? Get help pending when official support gets back to you!

inKin: Fitness Challenge

Info:

company: inKin Digital Health, Inc.

: https://help.inkin.com/

: www.inkin.com

Chat with our AI-based inKin Support

🛠️ Common inKin Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

inKin frequently freezes

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

Data syncing issues with Apple Watch

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it’s turned on. Also, ensure your Apple Watch is connected to your... ⇲

Screen issue

Blank screens throughout the app

Fix: 1. Restart the app: Close the app completely and reopen it. This can often resolve temporary display issues. 2. Check for updates: Go to the... ⇲

UI issue

Unintuitive user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Look for tutorials or help sections... ⇲

Bugs issue

Inaccurate mileage and step tracking

Fix: 1. Check settings: Go to Settings > Privacy > Location Services and ensure that inKin has permission to access your location while using the... ⇲

Weight tracking issues

Fix: 1. Ensure correct input: Double-check that you are entering your weight correctly and that the app is set to the correct units (pounds or ki... ⇲

Difficulty logging in

Fix: 1. Reset your password: If you’re having trouble logging in, try resetting your password through the app or website. Look for a 'Forgot Pass... ⇲

Slow issue

Slow performance

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom of the screen) and close any unnecessary apps running in t... ⇲

Syncing issue

Missing data after syncing

Fix: 1. Check sync settings: Ensure that the sync settings within the app are correctly configured. Go to the app settings and verify that syncin... ⇲

Support issue

Customer support is unhelpful

Fix: 1. Use online resources: Look for FAQs, forums, or user communities online where you can find solutions to common problems. 2. Check social... ⇲

Payments issue

Inability to cancel subscription

Fix: 1. Use the App Store: Go to Settings > [your name] > Subscriptions. Find inKin and select it to manage your subscription. You should see an... ⇲

Gameplay issue

Presence of bots or cheaters in competitions

Fix: 1. Report suspicious activity: Use any reporting features within the app to report users you suspect are cheating. This can help the develop... ⇲

Links issue

Challenge links do not work properly

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can affect link functionality. 2. Copy... ⇲

Updates issue

inKin does not update activity in real-time

Fix: 1. Check sync settings: Ensure that the app is set to sync data in real-time. Go to the app settings and look for sync options. 2. Restart t... ⇲

Crashes issue

Frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for inKin. Updates often fix bugs that cause crashes. 2. Restart... ⇲

Compatibility issue

No seamless integration with Apple Health

Fix: 1. Check app permissions: Go to Settings > Privacy > Health and ensure inKin has permission to access your health data. Enable any necessary... ⇲