fix problems on NDTV News App [iphone]

​

—— Run into issues on NDTV News App? Get help pending when official support gets back to you!

NDTV News App
Info:
company: NDTV Convergence
: https://www.ndtv.com/iphonesupport
: www.ndtv.com
Chat with our AI-based NDTV News App Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Same news with multiple titles on the same page

Fix: Refresh the app by pulling down on the news feed to see if the content updates. This may help in reducing duplicate articles as the app fetc... ⇲

NDTV News App stability and performance issues

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR If... ⇲
 
Crashes issue

NDTV News App crashes with new refresh

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon at the top right, and scroll down to se... ⇲
 
Ads issue

Video ads play with full sound on launch

Fix: Check the app settings for any options related to video playback or sound. Some apps allow you to mute video ads or adjust sound settings. L... ⇲

Intrusive ad placements disrupt reading experience

Fix: Try using the app in 'Reader Mode' if available, which may reduce the number of ads displayed. This can often be found in the app's settings... ⇲

Ads dominate the screen

Fix: Look for an option in the app settings to limit ad personalization or frequency. Some apps allow users to adjust how often they see ads. O... ⇲

On-launch ads are poor quality

Fix: If the ads are particularly bothersome, consider muting your device before launching the app to avoid hearing the ads. OR Look for any fe... ⇲

Constant ad pop-ups

Fix: Try clearing the app's cache if the option is available in the settings. This can sometimes reduce the frequency of pop-ups. OR If pop-up... ⇲

Ads start with sound on app launch

Fix: As a workaround, mute your device before launching the app to prevent sound from ads at startup. OR Check the app settings for any option... ⇲

Too many ads/commercials

Fix: Look for any subscription options within the app that may offer an ad-free experience for a fee. OR If no subscription is available, cons... ⇲

Advertisement blaring while news is muted

Fix: Check the app settings for any audio settings related to ads and adjust them accordingly if available. OR As a temporary solution, mute y... ⇲

Skip video option for ads doesn't work

Fix: Try closing and reopening the app to see if this resolves the issue with the skip option not functioning properly. OR If the skip option... ⇲
 
Messages issue

Comments not published despite user attempts

Fix: Check your internet connection to ensure it is stable. If the connection is weak, comments may not be submitted successfully. Try switching... ⇲
 
Updates issue

Old news remains without updates

Fix: Manually refresh the news feed by pulling down on the screen. This action prompts the app to fetch the latest news updates. OR Check the... ⇲
 
Video issue

Video news opens by default

Fix: Check the app settings for any preferences related to video playback. Some apps allow you to set your default content type (e.g., articles v... ⇲
 
Battery issue

NDTV News App drains battery quickly

Fix: Check for background app refresh settings. Go to Settings > General > Background App Refresh and disable it for the NDTV News App to save ba... ⇲
 
Notifications issue

Red notifications persist despite checking

Fix: Try logging out of the app and then logging back in. This can sometimes reset notification settings and clear persistent alerts. OR Check... ⇲
 
Customization issue

Excessive Bollywood gossip content

Fix: Use the app's category filters to select news topics that interest you and avoid categories that focus on Bollywood gossip. OR If the app... ⇲

Recipes included in latest news section

Fix: If you find recipes irrelevant, check if the app has a settings option to customize your news feed preferences and exclude certain categorie... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
82.3%

Bad experience
14.4%

Neutral
3.3%

~ from our NLP analysis of 2,523 combined software ratings.

 Switch to these Alternatives:
The Times of India - News App
The Hindu News
The Economic Times
Indian Express News + Epaper
Aaj Tak Live Hindi News India
Hindustan Times - News Updates
India Today TV English News
Zee News Live
India TV: Hindi News Live App
Hindi News by Dainik Bhaskar

 Private Data NDTV News App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Browsing History
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Browsing History
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. NDTV News Ad Free Version: $0.99 NDTV News iPhone application description
  2. NDTV News Ad Free Version: $8.99 NDTV News iPhone application description
  3. NDTV News Ad Free Version: $4.99 NDTV News iPhone application description