—— Run into issues on ZOE? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Close... ⇲
Fix: 1. Check if you are logged into your account within the app. Sometimes, logging out and back in can refresh your subscription status. 2. En... ⇲
Fix: 1. Verify that you have the necessary permissions to download the protected content. Check the source of the content for any restrictions.... ⇲
Fix: 1. Check your internet connection. A stable Wi-Fi connection is recommended for downloading large files. 2. Pause and resume the download t... ⇲
Fix: 1. Restart the app to refresh the download process. 2. Check your internet connection for stability. A fluctuating connection can cause the... ⇲
Fix: 1. Ensure that the video file is not corrupted. Try converting a different file to see if the issue persists. 2. Restart the app and attemp... ⇲
Fix: 1. Check the app settings to see if there is an option to enable shuffle mode. Sometimes, this feature may be hidden in the settings menu.... ⇲
Fix: 1. Copy the m3u link and paste it directly into the ZOE app if it has a dedicated section for adding links. 2. If the app does not support... ⇲
Fix: 1. Check for any available updates for both the app and your device's operating system. Go to Settings > General > Software Update. 2. Clea... ⇲
Fix: 1. Use AirPlay to stream content from your iPhone to your Apple TV. Open the content in ZOE, swipe down from the upper right corner of your... ⇲
Fix: 1. Check if the Android TV box is running the latest version of its operating system. Go to Settings > About > System Update. 2. If the app... ⇲
Fix: 1. Consider using a third-party ad-blocker app available on the App Store that can work alongside ZOE. 2. Adjust the browser settings withi... ⇲