fix problems on Camy [iphone]

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—— Run into issues on Camy ? Get help pending when official support gets back to you!

Camy — Live Video Monitoring
Info:
company: KRISTI TREVEL, OOO
: https://camy.cam
: camy.cam
Chat with our AI-based Camy Support
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Network issue

cannot access cloud videos

Fix: 1. Ensure you have a stable internet connection. Test your Wi-Fi or cellular data by browsing other websites or apps. 2. Log out of the app... ⇲

cannot monitor on different networks

Fix: 1. Ensure that the app is set up to allow remote access. Check the app settings for any options related to remote monitoring. 2. Make sure... ⇲
 
Bugs issue

Camy has many bugs

Fix: 1. Regularly check for updates in the App Store, as developers often release patches for bugs. 2. Clear the app's cache by going to Setting... ⇲
 
Camera issue

camera connection issues

Fix: 1. Ensure that your camera is powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart both the camera and your iPhone... ⇲

QR scanner not working

Fix: 1. Ensure that your camera is powered on and in pairing mode. 2. Check if the camera's lens is clean and unobstructed. 3. Restart the app... ⇲

camera locked error

Fix: 1. Ensure that the camera is powered on and properly connected to the app. 2. Restart both the camera and your iPhone to refresh the connec... ⇲
 
Glitches issue

camera glitches

Fix: 1. Ensure that your camera's firmware is up to date. Check the manufacturer's website for any updates. 2. Restart both the camera and your... ⇲
 
Video issue

poor video quality

Fix: 1. Check your internet connection speed. A slow connection can affect video quality. Use a speed test app to measure your speed. 2. Adjust... ⇲
 
Payments issue

high subscription cost

Fix: 1. Review the subscription options available in the app. Sometimes, there are different tiers that may offer better value. 2. Look for any... ⇲

premium version issues

Fix: 1. Ensure that your subscription is active and that you are logged into the correct account. 2. Check for any app updates that may address... ⇲
 
Account issue

no account option for multiple devices

Fix: 1. Check if the app allows for guest access or temporary accounts that can be used on multiple devices. 2. If you have multiple devices, co... ⇲
 
Features issue

motion detection feature missing

Fix: 1. Check the app settings to see if there is an option to enable motion detection. 2. Ensure that your camera supports motion detection and... ⇲

inability to view footage without app open

Fix: 1. Check the app settings to see if there is an option to enable background playback or notifications for footage. 2. Ensure that your iPho... ⇲
 
Freezing issue

Camy freezes on loading

Fix: 1. Restart your iPhone to clear any temporary files that may be causing the app to freeze. 2. Delete and reinstall the Camy app to clear an... ⇲
 
Settings issue

no settings menu

Fix: 1. Explore the app interface thoroughly, as settings may be located in a different section than expected. Look for icons or buttons that may... ⇲
 
Audio issue

audio freezing

Fix: 1. Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update. 2. Check the app settings for audio option... ⇲
 
Crashes issue

Camy requires constant restarts

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Delete and reinstall the Camy ap... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.4%

Bad experience
7.0%

Neutral
3.6%

~ from our NLP analysis of 1,269 combined software ratings.

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 Private Data Camy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Camy Premium Year: $24.99 Camy Premium for one year
  2. Camy Premium Monthly: $3.99 Monthly subscription for Camy Premium
  3. Weekly: $7.99 Camy Premium subscription for 1 week
  4. Camy Premium Weekly: $2.49 Weekly subscription for Camy Premium
  5. Monthly: $24.99 Camy Premium subscription for 1 month
  6. Ads-free Camy: $7.99 Disables ads